Services

NHS Direct Meets UK Department of Health Call Centre Operation Targets with Nortel

MIGRATION TO NORTEL IP CONTACT CENTRE UNIFIES OPERATIONS, IMPROVES PATIENT SERVICES, SUPPORTS FUTURE GROWTH NOVEMBER 21, 2007 LONDON - NHS Direct, England's 24-hour telephone and e-health information service, has unified its 36 contact centres through IP telephony from Nortel* [NYSE/TSX: NT]. Implementing an IP contact centre has improved service and efficiency by uniting previously siloed NHS...

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Nortel and IBM use SOA to Streamline Communications among Customers, Employees, and Partners

NOVEMBER 14, 2007 TORONTO - Nortel* (NYSE/TSX: NT) and IBM (NYSE: IBM) today announced plans to offer a software-based foundation that easily brings together business applications and processes with the latest unified communications and collaboration tools such as click-to-connect, presence, location and Voice over Internet Protocol (VoIP). This new foundation is built on the principles of...

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Nortel Cable VoIP Solution Enables Videotron to Deliver New Videocalling Service

NEW SOFT PHONE SERVICES ALLOW USERS UNPARALLELED COMMUNICATIONS FLEXIBILITY OCTOBER 25, 2007 TORONTO - Nortel* [NYSE/TSX: NT] announces that Videotron, a Quebec communications services operator providing telephony, Internet access, television and wireless services to residential and business customers, is now offering customers the ability to communicate anywhere, over any device with one of the...

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Nortel, Polycom Add HD Video, Telepresence to Unified Communications

NEW GLOBAL DEMO NETWORK LETS CUSTOMERS EXPERIENCE POSSIBILITIES FIRST-HAND OCTOBER 10, 2007 NEW YORK - Nortel [NYSE/TSX: NT] and Polycom, Inc. [NASDAQ: PLCM] are adding high definition (HD) video conferencing and telepresence to unified communications for enterprises, greatly expanding the possibilities for growth, enhanced productivity, lower cost and reduced carbon footprint by incorporating...

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Nortel Announces Comprehensive Communications Enablement Strategy

SIMPLIFIES DEVELOPMENT AND DEPLOYMENT OF COMMUNICATIONS-ENABLED APPLICATIONS AND BUSINESS PROCESSES TO INCREASE CUSTOMERS AGILITY, VELOCITY, AND ROI NOVEMBER 14, 2007 TORONTO - To meet the growing customer demand to align communications with business process, Nortel* [NYSE/TSX: NT] unveiled a comprehensive strategy that leverages SOA (Service-Oriented Architecture) and Web Services for the...

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Nortel Delivers IP Voice to Regional North America

NEW LISBON TELEPHONE COMPANY, HAY COMMUNICATIONS, SISKIYOU TELEPHONE BRINGING NEW VOICE, MULTIMEDIA SERVICES TO RURAL MARKETS OCTOBER 30, 2007 TORONTO - Nortel* [NYSE/TSX: NT] is enabling regional service providers throughout North America to simplify the transition from traditional voice technology to VoIP making it possible for their customers to take telephony to the next level with new...

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China University of Petroleum Improves Collaboration with Nortel Ethernet Solution

NEW TECHNOLOGY MAKES CUP ONE OF CHINA'S FIRST UNIVERSITIES TO SUPPORT IPV6 NOVEMBER 26, 2007 BEIJING - Students and staff at China University of Petroleum (CUP) will benefit from university-wide multimedia collaboration technologies powered by an Ethernet networking solution from Nortel* [NYSE/TSX: NT]. To improve communications among its 40,000 staff and students, the university recently...

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FRII Brings Mesh-Based Muni Wireless to Colorado with Nortel Solutions

DENVER PUBLIC LIBRARY, CITY OF FORT COLLINS, THE RANCH FIRST TO BENEFIT OCTOBER 22, 2007 DENVER - Customers of the Denver Central Library or any of the Denver Public Library's** 22 branch locations will soon have access to e-mail and other Internet services from their laptop computers using a municipal wireless network from FRII (Front Range Internet Inc.) and Nortel [NYSE/TSX: NT]. FRII, one of...

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Far Eastone Chooses Nortel WIMAX Solution to Deliver Mobile Broadband Services

DEPLOYMENT TO ADVANCE GOVERNMENT'S M-TAIWAN MOBILITY VISION OCTOBER 11, 2007 TAIPEI - Residents of Taipei County in Taiwan will benefit from ubiquitous wireless broadband access when Far EasTone Telecommunications (FET), one of Taiwan's largest telecommunications operators, launches its Mobile WiMAX network from Nortel* [NYSE/TSX: NT]. As a participant in the government's M-Taiwan initiative, FET...

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CSR's Wi-Fi technology Powers Intempo's Internet Radio

Radioscape and CSR partner to provide complete radio design to Intempo Cambridge, UK - 8, January 2008 - CSR (LSE: CSR) today announced that its RadioPro example design has been selected by Intempo Digital for its Daisy internet radio. Intempo's internet radio offers access to thousands of internet and FM radio stations, providing wireless streaming of internet radio via Wi-Fi without the need...

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