Envox Americas
WestBorough, MA 01581
Share:
Envox Worldwide to Showcase Next-Generation Voice Solutions at Upcoming Call Center and Mobile Events
WESTBOROUGH, Mass., Feb. 11 - Envox Worldwide, a leading global provider of IP-based voice solutions, today announced that it will be showcasing its next-generation voice and video solutions at leading industry events throughout the world in February 2008. Visitors will be able to experience Envox's award-winning products at the following shows: Mobile World Congress, taking place in Barcelona,...
Read More »Software helps optimize contact center performance.
With capabilities for video, IP communications, and automatic speech recognition, Envox v7.1 enables organizations to develop and deploy IVR, IVVR, outbound dialing, multi-modal contact center, video customer service, and unified communications solutions. Integrated speech, video messaging, streaming video, email, fax, and SMS help boost customer satisfaction and retention. Using Envox Reports,...
Read More »Envox Communications Development Platform Powers EVA , Quentris's Advanced Automated Speech Attendant
EVA ensures a fast return on investment for enterprises seeking a virtual assistant FLEET, UK (25 June 2007) - Envox Worldwide, a leading global provider of IP-based voice solutions, today announced that its Envox Communications Development Platform was used by Quentris, one of Europe's largest voice, data and image convergence specialists, to develop and deploy a sophisticated automated speech...
Read More »Voiceweb SA Launches Envox-Based IVR Solution for Village Roadshow Moviegoers in Greece
Highly successful speech-enabled voice solution automates 80 percent of incoming calls and receives industry acclaim for improving the customer experience while slashing contact center costs WESTBOROUGH, Mass., May 7 / -- Envox Worldwide, a leading global provider of voice solutions, today announced that the Envox Communications Development Platform has enabled the cinema group Village Roadshow...
Read More »Envox Worldwide Launches Envox 7
Comprehensive support for leading IP voice and video communications capabilities represents an industry breakthrough WESTBOROUGH, Mass., Feb. 21 -- Envox Worldwide, a leading global provider of voice solutions, today announced that it has introduced Envox 7, the next generation of its award-winning, open, standards-based communications development platform. Envox 7 significantly reduces the time,...
Read More »Software provides CTI capabilities for IP networks.
Envox CT Connect(TM) v7 enables transition from proprietary systems to communications solutions based on open standards. Web services-based application programming interface helps create contact center solutions that integrate with CRM, SFA, and unified communications over SOA. Facilitating third-party call control among SIP-enabled devices, product optimizes call processing, and controls...
Read More »Software provides IP telephony call processing solution.
Enabling contact center solutions to communicate seamlessly with Cisco CallManager, Envox CT Connect(TM) Gateway allows business applications to manage, monitor, and control calls across multiple locations within mixed telephony switching environments. Users can deploy existing CT Connect-based applications on CallManager switches, while enterprises with PBX's and IP PBX's from multiple vendors...
Read More »Call Center Services offer voice solutions hosting.
Providing broad range of call center applications, Envox OnDemand(TM) hosted solution offers variable branding for each call, multi-language support, and varying automation levels. It integrates contact center, including call routing and voice self-service, with live agent services, which offers options ranging from short-term overflow capabilities to complete outsourced contact centers....
Read More »Envox 6 Powers Speech-Enabled Prescription Refill Solution for the Health Alliance of Greater Cincinnati
Envox Worldwide's open, standards-based communications development platform used to create 24x7 self-service solution for a network of Cincinnati area pharmacies WESTBOROUGH, Mass., Aug. 15 // -- Envox Worldwide, a leading global provider of voice solutions, today announced that Envox 6, the company's open, standards-based communications development platform, has been selected by Symago L.L.C.,...
Read More »Aargon Collection Agency Standardizes on Envox 6 to Create VoIP Contact Center Solution
Solution Based on Envox Worldwide's Award-Winning Communications Development Platform Features Multi-Site IP PBX, IVR, Predictive Dialer and Agent Desktop Applications WESTBOROUGH, Mass., March 14 -- Envox Worldwide, a leading global provider of voice solutions, today announced that Envox 6, the company's award-winning open, standards-based communications development platform, has been selected...
Read More »Thomasnet Energizes Service Operations With Envox Phonelink
CTI application used with Salesforce CRM increases agent productivity and improves customer relations through screen pop and click-to-dial capabilities WESTBOROUGH, MA (September 15, 2008) - Envox Worldwide, a leading global provider of IP-based voice solutions, today announced that ThomasNet, the leading online industrial marketplace, has chosen Envox PhoneLink(TM) to enhance their Salesforce...
Read More »Envox Worldwide to Showcase Next-Generation Voice Solutions at Upcoming Call Center and Mobile Events
WESTBOROUGH, Mass., Feb. 11 - Envox Worldwide, a leading global provider of IP-based voice solutions, today announced that it will be showcasing its next-generation voice and video solutions at leading industry events throughout the world in February 2008. Visitors will be able to experience Envox's award-winning products at the following shows: Mobile World Congress, taking place in Barcelona,...
Read More »Software helps optimize contact center performance.
With capabilities for video, IP communications, and automatic speech recognition, Envox v7.1 enables organizations to develop and deploy IVR, IVVR, outbound dialing, multi-modal contact center, video customer service, and unified communications solutions. Integrated speech, video messaging, streaming video, email, fax, and SMS help boost customer satisfaction and retention. Using Envox Reports,...
Read More »Envox Worldwide Executive to Present at SpeechTEK 2007
WESTBOROUGH, Mass., Aug. 13 / -- Envox Worldwide, a leading global provider of IP-based voice solutions, today announced that Tim Moynihan, vice president of global marketing and sales support, will be speaking at SpeechTEK 2007. Envox Worldwide will also be showcasing its next-generation voice solutions in booth #617 on the exhibit floor. SpeechTEK 2007 takes place at the New York Marriott...
Read More »Envox Communications Development Platform Powers EVA , Quentris's Advanced Automated Speech Attendant
EVA ensures a fast return on investment for enterprises seeking a virtual assistant FLEET, UK (25 June 2007) - Envox Worldwide, a leading global provider of IP-based voice solutions, today announced that its Envox Communications Development Platform was used by Quentris, one of Europe's largest voice, data and image convergence specialists, to develop and deploy a sophisticated automated speech...
Read More »Voiceweb SA Launches Envox-Based IVR Solution for Village Roadshow Moviegoers in Greece
Highly successful speech-enabled voice solution automates 80 percent of incoming calls and receives industry acclaim for improving the customer experience while slashing contact center costs WESTBOROUGH, Mass., May 7 / -- Envox Worldwide, a leading global provider of voice solutions, today announced that the Envox Communications Development Platform has enabled the cinema group Village Roadshow...
Read More »Envox Worldwide and Carousel Industries Partner to Deliver Contact Center Solutions to Enterprise Customers
Systems Integrator is focused on replacing legacy voice systems with open, standards-based solutions from Envox that improve customer satisfaction, lower cost, and drive new revenue opportunities WESTBOROUGH, Mass., May 22 / -- Envox Worldwide, a leading global provider of IP-based voice solutions, today announced that it has established a strategic partnership with Carousel Industries, a...
Read More »Envox Worldwide Launches Envox 7
Comprehensive support for leading IP voice and video communications capabilities represents an industry breakthrough WESTBOROUGH, Mass., Feb. 21 -- Envox Worldwide, a leading global provider of voice solutions, today announced that it has introduced Envox 7, the next generation of its award-winning, open, standards-based communications development platform. Envox 7 significantly reduces the time,...
Read More »Software provides CTI capabilities for IP networks.
Envox CT Connect(TM) v7 enables transition from proprietary systems to communications solutions based on open standards. Web services-based application programming interface helps create contact center solutions that integrate with CRM, SFA, and unified communications over SOA. Facilitating third-party call control among SIP-enabled devices, product optimizes call processing, and controls...
Read More »Software provides IP telephony call processing solution.
Enabling contact center solutions to communicate seamlessly with Cisco CallManager, Envox CT Connect(TM) Gateway allows business applications to manage, monitor, and control calls across multiple locations within mixed telephony switching environments. Users can deploy existing CT Connect-based applications on CallManager switches, while enterprises with PBX's and IP PBX's from multiple vendors...
Read More »