Envox Americas

Software

Software enables data transfer across single/multiple sites.

Envox CTI Link(TM) enables developers to integrate CTI functions such as screen pops, intelligent call routing, transfers based on user-entered and call data, predictive dialing, call recording, and monitoring into Envox-based voice solutions. Customer data can be transferred from IVR system to agent application or from one call center to another. IVRs can be integrated with switching...

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Software

Software provides communications development platform.

Certified by VoiceXML Forum, Envox v6.2 facilitates development and deployment of open, standards-based voice solutions including interactive voice response, self-service, call center, alerts and notification, voice portal, carrier service, and enterprise communications. It includes embedded VoiceXML browser for executing VoiceXML scripts, runtime environment that supports up to 240 ports/server,...

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Software

Software supports VoIP technologies.

CT ADE(TM) v9.0 rapid application development, interactive voice response tool supports automated speech recognition and text-to-speech (TTS) engines. Support is also available for IntelÂ-® DialogicÂ-® telephony boards such as media gateway solutions, which support both H.323 and SIP standards for IP telephony. IntelÂ-® NetStructure(TM) Host Media Processing v.3 is also supported.

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Software

Software enables development of VoiceXML solutions.

Envox 6 VoiceXML Studio provides graphical programming environment that enables developers to assemble applications from pre-built functional blocks for voice user interface management, call control, application logic, and database integration. Offering broad platform support, VoiceXML 2.0 compatible software gives users flexibility to create voice solutions such as interactive voice response,...

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