Call Center QA Software is offered as on-demand service.

Using transcription and speech mining capability, INSPIRATIONpro v8.0 provides detailed and automated analysis of recorded calls that helps call center managers learn about agent service levels and foster continuous process improvement. Supervisors can add written comments to voice files with actual customer interactions for best/worst practice examples, and customer feedback module is also...

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Heat Shrinkable Tubing protects and insulates cable.

Heat Shrinkable Tubing protects and insulates cable.

With 20 different tubing and sleeving options in variety of sizes, colors, and lengths, OLFLEXÂ-® tubing and cable management solutions suit virtually any application or environment. Products offer insulation as well as chemical and temperature resistance for flexible and non-flexing cable in extreme environments. Offered in shrink ratios of 2:1, 3:1, and 4:1, tubing comes in dual wall,...

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Software tracks genealogy of manufactured food products.

Reducing liability and increasing efficiency throughout all phases of food manufacturing, TRACKSOFT(TM) provides complete traceability solution for small- and medium-sized food growers/manufacturers in North American market. Receiving, Production, Shipment, and Tracing modules collectively optimize workflow, inventory management, and reporting. Specific features include direct bar code scanner...

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IPSec VPN Client supports all Microsoft operating systems.

Compatible with most VPN gateways, 64-bit Secure Entry Client enables integrated configurations and security measures that are independent of operating system. Two-factor authentication calculates one-time password, without mobile radio connection, that user enters in login mask of application. In addition, user authentication with up to 4,096 bit key lengths on server and client side optimizes...

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Software offers computer service and repair management.

TS Man v1.2.5 Computer Service & Repair Management Software features automatic invoice creation based on tasks and timesheets and customizable tax entry for invoices with breakdown by tax name. With intuitive GUI, it includes time billing, post sales marketing, and built-in report designer. Barcode support is also included.

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MES Software supports Service Oriented Architecture.

Utilizing web service layer to support SOA, Ampla v3.2 drives effective planning, operation, and improvement of production operations. This scalable Manufacturing Execution System (MES) includes online knowledge base and seamlessly connects to various reporting so that IT departments and end-users can leverage existing reporting infrastructures. Web services are designed for platform independence...

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EVT Signs Strategic Distribution Agreement with Leading Security Distributor in Russia

L.B. DeFence Begins Partnership with Initial Order of 1,000 Licenses for Vertex Networked Video Management Software Petach Tikva and Moscow, 6 February 2008 - EVT, a developer of video management software, today announced that it has received a large license order to deliver its Vertex networked video management and recording software to L.B. DeFence, a Russian subsidiary of Israeli Group L.B., a...

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Infor SRM SupplyWEB to Help Hailo Reduce Manufacturing Costs and Enhance Procurement

Supplier Relationship Management Solution Extends the Value of Customer's Existing Infor ERP Deployment ATLANTA - February 6, 2008 - Infor today announced that Hailo GmbH & Co. KG, a leading manufacturer of laundry systems, ladders/steps and sanitation supplies for industrial and residential use will expand its relationship with Infor through the deployment of Infor SRM SupplyWEB. SupplyWEB will...

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Howler Technologies Provides Mobile Conference Call Solution to China Mobile

'ROK Talk' sold to China Mobile Pakistan London, 06/02/08 - Howler Technologies today announced that its mobile conference calling solution, ROK Talk, has been licensed to China Mobile Pakistan (CMPak). The solution enables users to make multi-person calls simply by clicking on their contact's details in their mobile phone address book. Howler Technologies recently formed the joint venture ROK...

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