Communications Software

CRM Software helps manage customer email.
Communications Software

CRM Software helps manage customer email.

VisNetic MailFlow v2.0 offers lifecycle ticket tracking, per-agent and global custom dictionaries, and reporting capabilities. Web-based product enables organizations to automatically route, track, and process inbound customer email. It enables users to analyze inbound email in order to gain insight into flow of internal and external communications. Additional features include ticket search, log...

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Communications Software

Software enables access to business information.

WebSphereÂ-® MQ Express v5.3 provides secure, transaction-oriented connectivity by passing data as messages between business applications. It prevents loss of data by using message queuing and transactional transport facilities. Running on Windows and Linux platforms, software reduces need for complex communications programming. It provides security through Secure Sockets Layer protocol and...

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Communications Software

Software meets telecom/networking demands.

Featuring MTP1, MTP2, and DMTP3, StackWareÂ-® telecom protocol software supports range of embedded carrier-class signaling systems suited for different SS7-based applications, from signal transfer points and service control points in broadband wireline to third-generation wireless nodes. Using XML or HTML browser, configuration and monitoring of SS7 layers can be accomplished with optional...

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Communications Software

Software enables managers to direct sales campaigns.

Web!Buddy software tool for ACT! supports mass e-mails and letters, enables multiple attachments to e-mails, and features document repository that permits public and private access to documents. Sales management tool provides Web-enabled combination of shared document storage, What-You-See-Is-What-You-Get editor that handles text and Web pages, and tools for building letter templates, letters,...

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Communications Software

Software allows migration to Web at user's pace.

Host Access Client Package for iSeries(TM) v4 includes Personal Communications for Windows v5.7 and WebSphere Host On-Demand v8. It offers access to applications and data residing on iSeries servers. Users can access host systems and applications without user ID and password. Thin client technology distributes host access capability to remote users, plus users in intranet and extranet...

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Communications Software

Software lets users migrate to Web at individual pace.

Host Access Client Package for Multiplatforms v4 bundle incorporates IBM Personal Communications for Windows v5.7, IP v6 support for emulator Telnet sessions, multiple print screen support, and WebSphere Host On-Demand v8. Product enables users to access host systems and host applications without user ID and password and run Host On-Demand without browser. Host On-Demand terminal and GUI elements...

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Communications Software

Software maximizes collaboration and user productivity.

Lotus NotesÂ-® and Domino(TM) v6.5 includes Lotus Workplace for NotesÂ-® Welcome Page, which gives users single access point to messaging, collaborative, and personal information. Instant Messaging functionality provides presence awareness and enables users to initiate chats without launching separate application. Follow-up function and visual indicators show users when they've forwarded...

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Communications Software

Software delivers messaging and collaboration.

Lotus Domino for z/OS v6.5 integrates elements necessary to help maximize human productivity. It includes Exploit Hardware Cryptography for SSL on z/OS and implements Unify Fault Recovery/CleanupScriptPath interface. Scalability is provided by server side caching and compressed responses. Users can utilize instant messaging; send, sign, and verify encrypted mail messages; and create and store...

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Communications Software

Software enables voice access to e-business applications.

WebSphereÂ-® Voice Server for Multiplatforms v4.2 with third-generation synthesized speech Concatenative Text-to-Speech (CTTS) offers female voice for U.S. English, French, German, and Japanese as well as U.K. English male and female voice when using WebSphere Voice Response for AIX. Software also offers Dutch speech recognition and Korean language speech recognition with CTTS male voice....

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