Gwi Software
Vancouver, WA 98663
Help Desk Software helps support centers become proactive.
While offering flexibility to accommodate service desks of varying sizes and process requirements, Web-based c.Support v8.0 also provides performance and management tools to make support centers more proactive. Data view methodology accelerates average page load speeds, and data view may be modified to meet any requirement. Also, users can pull information from any record in system, apply...
Read More »Software offers complete help desk support solution.
Built for IBMÃ-® Lotus NotesÃ-®/Domino(TM) platform and web, c.SupportÃ-® 2006 R3 enables support organizations to coordinate, manage, and track everyday support activities, as well as complex workflows. Program additionally provides knowledge management, asset tracking, and customer self-support. With Sametime v7.0 Find an Expert feature, users enter topic to discuss and submit...
Read More »Software provides integrated support services solution.
Built for MicrosoftÃ-® WindowsÃ-® Servers and the web, c.SupportÃ-® v4.5 lets organizations coordinate, manage, and track daily support activities as well as complex workflows that involve several people or departments and interdependent tasks. Integrated features include call tracking, incident management, and workflow management. In addition to inbound email processing, software...
Read More »Software provides help desk support solution.
Built for IBMÃ-® Lotus Notes/Domino(TM) platform and web, c.SupportÃ-® 2006 allows support organizations to coordinate, manage, and track everyday support activities, as well as more complex workflows that involve several people or departments and interdependent tasks. Users can require incident approvals from approval group before incident can be closed. Email processing allows users to...
Read More »Software monitors/records activity of support operation.
With architecture that allows for future integration of additional GWI and IBM technologies, c.SupportÃ-® v10 for IBMÃ-® Lotus NotesÃ-®/Domino(TM) gives users ability to record, manage, track, monitor, and measure all activity of support operation. Intuitive placement of tabs, menus, and icons facilitate access to information. Other features, such as wizards and spell check, help...
Read More »Software delivers asset scanning functionality.
Providing control required to manage entire infrastructure, c.SupportÃ-® v3.0 for MicrosoftÃ-® Windows allows users to remotely scan all Microsoft and WMI-compliant assets on scheduled and on-demand basis. With asset scanning feature and asset tracking capabilities, each scan produces information that can be used to manage license compliance, resolve customer issues, redeploy idle assets,...
Read More »Help Desk Software helps support centers become proactive.
While offering flexibility to accommodate service desks of varying sizes and process requirements, Web-based c.Support v8.0 also provides performance and management tools to make support centers more proactive. Data view methodology accelerates average page load speeds, and data view may be modified to meet any requirement. Also, users can pull information from any record in system, apply...
Read More »Software offers complete help desk support solution.
Built for IBMÃ-® Lotus NotesÃ-®/Domino(TM) platform and web, c.SupportÃ-® 2006 R3 enables support organizations to coordinate, manage, and track everyday support activities, as well as complex workflows. Program additionally provides knowledge management, asset tracking, and customer self-support. With Sametime v7.0 Find an Expert feature, users enter topic to discuss and submit...
Read More »Software provides integrated support services solution.
Built for MicrosoftÃ-® WindowsÃ-® Servers and the web, c.SupportÃ-® v4.5 lets organizations coordinate, manage, and track daily support activities as well as complex workflows that involve several people or departments and interdependent tasks. Integrated features include call tracking, incident management, and workflow management. In addition to inbound email processing, software...
Read More »Software provides help desk support solution.
Built for IBMÃ-® Lotus Notes/Domino(TM) platform and web, c.SupportÃ-® 2006 allows support organizations to coordinate, manage, and track everyday support activities, as well as more complex workflows that involve several people or departments and interdependent tasks. Users can require incident approvals from approval group before incident can be closed. Email processing allows users to...
Read More »Software monitors/records activity of support operation.
With architecture that allows for future integration of additional GWI and IBM technologies, c.SupportÃ-® v10 for IBMÃ-® Lotus NotesÃ-®/Domino(TM) gives users ability to record, manage, track, monitor, and measure all activity of support operation. Intuitive placement of tabs, menus, and icons facilitate access to information. Other features, such as wizards and spell check, help...
Read More »Software delivers asset scanning functionality.
Providing control required to manage entire infrastructure, c.SupportÃ-® v3.0 for MicrosoftÃ-® Windows allows users to remotely scan all Microsoft and WMI-compliant assets on scheduled and on-demand basis. With asset scanning feature and asset tracking capabilities, each scan produces information that can be used to manage license compliance, resolve customer issues, redeploy idle assets,...
Read More »