Avaya, Inc.
Basking Ridge, NJ 07920
Mitsubishi Motors (Thailand) Uses Intelligent Communications from Avaya to Maintain Its Competitive Edge
o Avaya Communication Manager 4.0 IP telephony software delivers critical business continuity features BASKING RIDGE, N.J., April 9 -- As a leading operator of assembly plants for passenger cars and pickup trucks, Mitsubishi Motors (Thailand) Co. Ltd., places a premium on seamless, uninterrupted access to its communications network in order to keep its operations running smoothly. With more than...
Read More »Software links communications with business applications.
Avaya directory enabled management (DEM) v3.1 interface acts as building block, intelligently connecting enterprise business applications with IP telephony software, messaging systems, and media servers. With this software, communications resources can be configured and controlled dynamically based on business logic. Link between DEM server and company's Avaya communication switch is encrypted,...
Read More »Software endows SMBs with intelligent communications.
IP Office v3.2 lets global SMBs use Intelligent Communications from Avaya to keep employees connected and manage their operations. This secure converged voice and data system offers mobility and call-handling capabilities that promote operational efficiency by improving customer service and staying in touch with mobile employees. Along with multiple call handling options, software provides...
Read More »Teleworker Software offers open network interoperability.
Targeting remote workforce, VPNremoteÃ-® for IP Phones v2.0 lets businesses embed VPN capabilities into Avaya IP phones, providing employees working at home or in temporary locations with enterprise-class IP communications. With program, IP phones support VPN environments of Cisco Systems and Juniper Networks. QoS monitoring capabilities enable off-site IT administrator to remotely monitor...
Read More »Trunking Service provides secure VoIP connectivity.
OnDemandSIP(TM) provides small companies and branch offices using Avaya one-X(TM) Quick Edition phones with means to establish business-class phone service in minutes. It uses Session Initiation Protocol (SIP) to securely control and route phone calls over Internet connection as well as connect Avaya phones peer-to-peer. Set up in real time, service features disaster recovery protection and...
Read More »Software helps customer service agents manage interaction.
With IP-based Avaya Interaction Center 7.1, organizations can use software development kit to customize agent screens so that most complex customer transactions via phone, e-mail, or Web chat can be managed through single portal. Tools such as context-based toolbars, communication controls, contact history, and other information displays can be embedded within existing enterprise applications,...
Read More »Avaya's Around-the-Clock, Remote Monitoring and Maintenance Helps Global Agribusiness Company J.R. Simplot Avoid Costly Network Outages
o Patented Tools Detect and Resolve Problems Remotely o Avaya and BusinessPartner NACR Provide Global Coverage BASKING RIDGE, N.J., Aug. 22 -- As a growing agribusiness with branch offices and manufacturing plants that span the globe, the J.R. Simplot Company considers the communication network linking employees, customers and vendors one of its most critical corporate resources. Loss of...
Read More »Avaya Accelerates Intelligent Communications for Enterprise Branches and Small Offices
o Award winning small office IP telephony solution now connects locations to streamline communication, boost productivity and business continuity, reduce costs for enterprise branches o Avaya one-X(TM) Quick Edition-based branch offices and teleworkers tied together with corporate offices via Avaya SIP enablement services o Small businesses able to connect over standard SIP connections, bringing...
Read More »Development Partners Broaden the Value of New Avaya Mobile Emergency Communication Solution
Compatibility tested, standards-based components from Clear Channel Satellite, Extreme Networks, RAD Data Communications and Twisted Pair Solutions give customers more choices for secure, reliable communications BASKING RIDGE, N.J., April 24 -- Development partners are broadening the value of the new Avaya Mobile Communication System (MCS) by providing compatibility-tested components and options...
Read More »Award-Winning Engineering and Design Firm Continues Building a Foundation of Satisfied Clients with Avaya IP Telephony
Company's Staff Now Has Flexibility, Mobility to Meet Tight Deadlines Using IP Telephony Installation Designed by Award-Winning Avaya BusinessPartner, Consolidated Technologies BASKING RIDGE, N.J., April 19 / / -- When the noted New York City-based structural engineering firm Ysrael A. Seinuk, P.C. (YAS) decided to upgrade its communications system to link offices in New York and New Jersey, the...
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