Avaya, Inc.

Communication Systems & Equipment

Florida Public Service Personnel Rely on Avaya Mobile System for Anytime, Anywhere Communications

Portable communication system in a box" enables seamless disaster recovery for Family Abuse Hotline BASKING RIDGE, N.J., July 18 / -- Communication is a vital lifeline for any government organization -- especially those providing critical services that impact public health and safety. That's certainly true for the Florida Family Abuse Hotline. As a critical component in its disaster recovery...

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Avaya Intelligent Communications Extend Learning Beyond Museum Walls at Liberty Science Center

Speech technology fulfills Center's 'Science Now, Science Everywhere' mission - Expanded communications network supports staff members on the move BASKING RIDGE, N.J., July 9 / - When Jersey City's Liberty Science Center reopens next week after a 22-month, $109 million upgrade, visitors will experience the benefits of new intelligent communications capabilities from Avaya Inc. (NYSE:AV), a...

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Communication Software promotes mobile worker accessibility.

Avaya one-X Mobile Dual Mode provides users of Nokia Eseries business devices with one-number access and enterprise telephony capabilities as they travel across private Wi-Fi and public cellular networks. With single VoIP-enabled mobile device, workers can handoff phone calls using dual mode communications. Delivering fixed mobile convergence, calls made to worker's deskphone can be received on...

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Communication Systems & Equipment

Phone System facilitates small firm business transactions.

Consisting of SIP-based, peer-to-peer telephony solution, Avaya Quick Edition v3.1 targets small sites or small branch offices. All software is in phone, eliminating need for communications server. Software-enabled features include presence and status monitoring, alternate auto attendant greetings, call detail recording, and programmable softkeys. With analog telephone adapter, companies can plug...

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Communication Systems & Equipment

Avaya 'Performs' at the Royal Albert Hall in London

One of the world's most famous entertainment venues chooses an Avaya IP Telephony Solution for improved customer service BASKING RIDGE, N.J., May 23 / - The Royal Albert Hall, one of the UK's most iconic buildings which welcomes world-class artists and audiences from around the world for the best in live entertainment, has deployed an Avaya Inc. IP solution to provide 'state of the art' customer...

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Mitsubishi Motors (Thailand) Uses Intelligent Communications from Avaya to Maintain Its Competitive Edge

o Avaya Communication Manager 4.0 IP telephony software delivers critical business continuity features BASKING RIDGE, N.J., April 9 -- As a leading operator of assembly plants for passenger cars and pickup trucks, Mitsubishi Motors (Thailand) Co. Ltd., places a premium on seamless, uninterrupted access to its communications network in order to keep its operations running smoothly. With more than...

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Audio Conferencing Software promotes SMB collaboration.

Able to integrate with Web conferencing and other client applications from Microsoft, IBM, and Adobe, Meeting Exchange Express helps organize and conduct conference calls on-the-fly. It can connect to Avaya Communication Manager IP telephony solution or any other communications server or PBX. In configurations that support up to 300 simultaneous audio conference participants using single server,...

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Contact Center Suite handles midsize businesses' needs.

Customer Interaction Express handles all incoming and outgoing customer transactions across multiple media channels. Able to work with any communications system, standards-based solution includes automated self service, outbound campaign management, and reporting capabilities. Call routing and reporting features let corporations with up to 150 contact centers agents at multiple locations use...

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Communication Systems & Equipment

NACR Helps Leading Steelmaker Use Avaya IP Telephony to Establish a Just-in-Time Market Advantage

o Avaya's North American 'BusinessPartner of the Year for Services' Teams with Avaya Global Services to Keep Charter Steel's Communications Network Finely-tuned EAGAN, Minn., March 22 -- NACR knows that when a company has a lot riding on the line, communications can make the difference between success and failure. That's certainly true for Charter Steel, one of the nation's leading steelmakers,...

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Software supplies web-based communications portal.

Web-based one-X(TM) Portal enables users to access and manage Avaya telephony, messaging, and conferencing applications from any PC or MAC. Communication tasks can be initiated and managed using desktop methods, such as click-to-call, and workers can schedule, manage, and control conference calls with on-screen display panel. Preferences, such as Find Me/Follow Me/Hide Me, allow selective routing...

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