Unipress Software, Inc.
Edison, NJ 08817
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Software provides rules-based change management tool.
FootPrintsÃ-® Change Management provides rules-based engine to help desk and support organizations automate, manage, and report on IT change processes. Module includes built-in features to proactively track and manage change and approval processes related to aligning personnel and processes with technology. Additionally, solution can be used to streamline change requests, best practices, and...
Read More »Inventory Tracking Tool improves service desk operations.
Powered by Centennial's Discovery 4.5 software, FootPrintsÃ-® Asset Management solution lets users identify, locate, and track IT assets on UNIX, Linux, and Windows-based systems. Web-based software performs automated, real-time audits of IT assets, including hardware, software, and peripherals. Inventory and tracking automation enables help desk technicians to identify technical issues and...
Read More »Software supports Microsoft .NET Web Services platform.
FootPrints v6.0 enables organizations to link help desk and external customer support operations powered by FootPrints v6.0 with third-party applications and systems using XML/SOAP interface. Features include workflow capabilities, graphical reporting, administrator flashboard, knowledge management, integrated calendar and scheduler, and escalation functions. E-support integrates real-time,...
Read More »Help Desk Software offers scalable UNIX platform.
FootPrintsÃ-® supports IBMÃ-® AIX 5 systems using OracleÃ-® and MySQL(TM) databases. Web-based platform centralizes and automates internal help desk operations, external support processes, and online self-service. It provides centralized problem tracking and management, task automation, comprehensive knowledge management, email integration, and LDAP integration with corporate contact...
Read More »Help Desk Software supports Microsoft-® .NET platform.
FootPrintsÃ-® v6.0 employs open architecture combined with support for MicrosoftÃ-® .NET Web Services Framework to streamline help desk and support operations. Software offers web-based platform to centralize and automate internal help desk operations, external support processes, and online self-service. Offerings include .NET Web Services XML/SOAP module, e-mail management, rules-based...
Read More »Software provides rules-based change management tool.
FootPrintsÃ-® Change Management provides rules-based engine to help desk and support organizations automate, manage, and report on IT change processes. Module includes built-in features to proactively track and manage change and approval processes related to aligning personnel and processes with technology. Additionally, solution can be used to streamline change requests, best practices, and...
Read More »Inventory Tracking Tool improves service desk operations.
Powered by Centennial's Discovery 4.5 software, FootPrintsÃ-® Asset Management solution lets users identify, locate, and track IT assets on UNIX, Linux, and Windows-based systems. Web-based software performs automated, real-time audits of IT assets, including hardware, software, and peripherals. Inventory and tracking automation enables help desk technicians to identify technical issues and...
Read More »Software supports Microsoft .NET Web Services platform.
FootPrints v6.0 enables organizations to link help desk and external customer support operations powered by FootPrints v6.0 with third-party applications and systems using XML/SOAP interface. Features include workflow capabilities, graphical reporting, administrator flashboard, knowledge management, integrated calendar and scheduler, and escalation functions. E-support integrates real-time,...
Read More »Help Desk Software offers scalable UNIX platform.
FootPrintsÃ-® supports IBMÃ-® AIX 5 systems using OracleÃ-® and MySQL(TM) databases. Web-based platform centralizes and automates internal help desk operations, external support processes, and online self-service. It provides centralized problem tracking and management, task automation, comprehensive knowledge management, email integration, and LDAP integration with corporate contact...
Read More »Help Desk Software supports Microsoft-® .NET platform.
FootPrintsÃ-® v6.0 employs open architecture combined with support for MicrosoftÃ-® .NET Web Services Framework to streamline help desk and support operations. Software offers web-based platform to centralize and automate internal help desk operations, external support processes, and online self-service. Offerings include .NET Web Services XML/SOAP module, e-mail management, rules-based...
Read More »