Call Center Software manages workforce and workflow.

Web-enabled CHC Pro manages communication to front-line call centers by forecasting, scheduling, and tracking project deployment. Multi-user access to forecasting tool helps keep capacity and projects updated. Users can check capacity availability at specific locations to decrease movement of projects and data already deployed. Reports in Excel, Word, PDF, and web page formats can be shared via...

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Communications Software is suited for SMB applications.

FacetPhone v2 IP-PBX telephone system, suited for small- to medium-sized businesses, includes features such as automatic call distribution, call recording, call forwarding, telecommuter hardware, and integrated paging. It builds off of original release, which offered presence management, visual voice mail with unified messaging, automated attendant, computer telephony integration with both...

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Interactive Media avoids Do Not Call list restrictions.

ProCard enables companies to present sales material to prospective clients on CDs the size of business cards. CDs can be loaded with multiple-choice personal data questions and tracks where and what was done with CD. If presentation is viewed, iQÂ-² Intelligent Lead Qualifier tracks it, indicating if viewer lingers in certain area. When user responds positively to 'Would you like more...

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Software offers deployment options for HMI technology.

InstantHMI v4.0 employs Windows PC based Launch Pad to design project screens and Tag database, which can then be deployed on any target platform with appropriate InstantHMI Runtime engine. Launch Pad allows pre-testing of tags and screens on PC before deploying on target PC, PDA, or CE platform. Software lets users view raw data in different graphic formats, customize interactive troubleshooting...

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Fire Control Panel has reporting features for DACT circuit.

Fire Control Panel has reporting features for DACT circuit.

Series 7100 multiprocessor-based fire control panel system comes with Windows-®-based Field Configuration Program (FCP-7100)/System Operating Software (SOS) v6.1. It enables control panel to read specific sensitivity level of each sensor and allows system to compensate for changes due to age, dust accumulation, or other environmental factors. Software includes 4 conditions viewable on display to...

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Software provides engineering analysis of process data.

Software provides engineering analysis of process data.

Scorpion Software v7 helps maintain quality, consistency, and efficiency in thermal processes. Offered with graphic SPC function, it supports Scorpion datalogger. Software enables users to manage and analyze total process data on critical parameters, resulting in exact picture of complete oven or other thermal processes. It also allows multiple-user keyless access for data analysis, and lets...

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Manufacturing Software adds shipping management functions.

Vista v6.1 offers Advanced Shipping Management and ExpressShip, which integrate with FedExÂ-®, UPSÂ-®, and USPS to manage logistics of shipping process. Companies can link order processing and customer service logistics and take control over customers' and carriers' labeling and packaging requirements. It also lets users calculate shipping charges online, print shipping documentation, and...

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Simulation Software offers 3D, object oriented environment.

Simulation Software offers 3D, object oriented environment.

Flexsim v2.5 gives customers ability to accurately simulate and improve processes. It features hundreds of pick-list options for model logic and provides user-defined options as well. Software incorporates 3D models, slides, text, graphs, and charts for presentation. Animation uses OpenGL standard and will import any standard 3D formats, enabling user to develop models that truly reflect process...

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Software adds virus protection engine.

MessageScreen Platinum spam, virus, and content filtering software acts as messaging firewall, providing email security for Microsoft Exchange, Novell GroupWise, and Lotus Notes. It helps organizations reduce Internet messaging problems including unsolicited, objectionable, and destructive email. Crawling capabilities enable it to filter images referenced through hyperlinks, which are found in...

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Software offers automated tools for client analysis.

ACCPAC Business Advisor(TM) enables accountants to develop standard business analysis methodology and create presentation-quality reports and business improvement proposals. It steps through business analysis methodology using logical on-screen processes then generates advisory reports that document financial health of client's business while providing recommendations for improvement.

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