Avaya Announces New Customer Service Capabilities that Maximize the Store Shopping Experience and Drive New Revenues
o Avaya Specialist Connect software for new Motorola VoIP-enabled wireless scanner enables stores to improve customer service and bring new efficiencies to store operations o High-definition, two-way video kiosks combine Polycom video collaboration with market-leading Avaya IP telephony for superior customer service at any site NATIONAL RETAIL FEDERATION ANNUAL CONFERENCE AND EXPO, NEW YORK CITY...
Read More »NetSupport Announces NetSupport Notify, a Desktop Alert Mass Notification System
Alpharetta, GA - January 23, 2008 - NetSupport, Inc. today announced the beta launch of NetSupport Notify, a desktop alert mass notification system. NetSupport Notify is a specially developed solution allowing instant and reliable delivery of notifications and alerts across a LAN or WAN to both Windows and Mac desktops. The philosophy of NetSupport Notify is to provide a simple and effective...
Read More »Junot Systems Certifies Kepware's KEPServerEX with NLINK-®
NLINK OPC to SAPÃ-® Solution is Connected with Kepware Portland, ME - Kepware Technologies, the leader in Communications for Automation, announced today that its KEPServerEX product has been tested and approved by Junot Systems, a leading provider of embedded SAP integration solutions for the manufacturing and process industries, for use with their NLINKÃ-® OPC to SAPÃ-® Solution. The...
Read More »Kepware and Stratus Technologies Test and Approve KEPServerEX for Operation of Stratus High Availability Computing Platforms
January 22, 2007 Portland, ME - Kepware Technologies, the leader in Communications for Automation, announced today that it has worked with Stratus Technologies to test and approve Kepware's KEPServerEX connectivity solution for automation on fault tolerant ftServerÃ-® systems from Stratus. The latest generation of Kepware's OPC server technology, KEPServerEX, was designed to allow users to...
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Does an IT MSP Really Add Value to a Manufacturing Environment?
To find out more about how IT managed service providers can specifically help your manufacturing company, download now.
Read More »Software helps optimize contact center performance.
With capabilities for video, IP communications, and automatic speech recognition, Envox v7.1 enables organizations to develop and deploy IVR, IVVR, outbound dialing, multi-modal contact center, video customer service, and unified communications solutions. Integrated speech, video messaging, streaming video, email, fax, and SMS help boost customer satisfaction and retention. Using Envox Reports,...
Read More »Software automates network management.for telecom operators.
Automated fault-management solution, HP TeMIP Software v6.0, provides single view of all elements and systems across multiple network types. It can diagnose problems, alert customer, and accelerate repair with pattern discovery and filtering techniques. HP Service Activator Software v5.0, also available, automates and accelerates configuration processes that turn customer order into activated,...
Read More »Software enables mobile services across devices.
Offering alternative to Exchange, BES, and Domino, SimMobile enables Simdesk customers to deliver mobile services featuring S-Drive network file system, push e-mail, shared calendaring, contacts and notes, and virtual printing. Open standards allow integration to any mobile application vendor or device manufacturer. Located behind firewall, end-to-end solution provides control of subscribers'...
Read More »Software provides application delivery controller.
Based on AppDirector and designed for SIP-based applications, SIP Director enables service providers to optimize VoIP and other multimedia traffic flow through granular classification and control. Program provides intelligent SIP ADC, performing health monitoring, fail-over, and disaster recovery. Integrated SIP Proxy supports UDP, TCP, and TLS, guaranteeing interoperability and service...
Read More »Engate Technology Awarded New Patent for Anti-Spam Threat Protection
Patented Anti-Spam Technology Provides Superior Protection for Customers and a Distinct Performance Advantage for OEMs and Resellers San Jose, CA - January 14, 2008 - Engate Technology Corporation, a leading anti-spam supplier and pioneer of next generation network profiling and connection management security solutions, announced today that the U.S. Patent and Trademark Office has approved the...
Read More »DNA Finland Deploys 724 Solutions' Seamless Access Solution
Next Generation Access Gateway enables an enhanced Mobile Internet experience for DNA Finland subscribers Santa Barbara, CA, (November 5, 2007) - 724 Solutions, a leading provider of next generation mobile data solutions enabling seamless communications in an IP - based world, today announced that DNA Finland, a nationwide carrier in Finland, has deployed 724's Seamless Access Solution making...
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Delivery Equipment That Really Delivers
Are you in need of safer, more efficient transportation equipment? Do you feel like your delivery equipment could really use an upgrade? Check out this video, and learn about Halo Ramp Company's patented safety platforms, and how they help you bypass your trickiest delivery challenges.
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