Software enables development of VoiceXML solutions.
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Press Release Summary:
Envox 6 VoiceXML Studio provides graphical programming environment that enables developers to assemble applications from pre-built functional blocks for voice user interface management, call control, application logic, and database integration. Offering broad platform support, VoiceXML 2.0 compatible software gives users flexibility to create voice solutions such as interactive voice response, automated directory assistance, alerts and notifications, and carrier solutions.
Original Press Release:
Envox Worldwide Introduces Envox 6 VoiceXML Studio
Software enables rapid development of VoiceXML solutions and, combined with the Envox 6 Communications Development Platform, provides a comprehensive VoiceXML offering
WESTBOROUGH, Mass., Jan. 10 -- Envox Worldwide, a leading global provider of voice solutions, today introduced Envox 6 VoiceXML Studio, a graphical development environment that enhances the company's Envox 6 Communications Development Platform and accelerates the creation of VoiceXML- based voice solutions by 50% or more. Together these Envox products provide developers with a comprehensive VoiceXML offering that includes advanced development and management capabilities.
"The VoiceXML standard is a strong driver for speech adoption because it simplifies the integration of voice solutions with Web infrastructures," said Peter Mahoney, vice president of worldwide marketing, SpeechWorks, a division of ScanSoft. "With the release of Envox 6 VoiceXML Studio, Envox Worldwide reduces the time customers need to develop with VoiceXML and create speech applications that utilize the full breadth of our capabilities."
Envox 6 VoiceXML Studio includes the following key features:
o A graphical programming environment that enables developers to quickly assemble applications from pre-built "functional blocks" for voice user interface management, call control, application logic and database integration. These functional blocks accelerate VoiceXML solution development by 50% or more by eliminating the need for manual coding.
o A library of pre-built user interface components, or "dialog blocks," which promote "best-practices" in user interface design. Included are dialog blocks for collecting credit card numbers, addresses, account numbers, and much more.
o The flexibility to create a wide range of voice solutions, including interactive voice response (IVR), enhanced self-service, automated directory assistance, alerts and notifications, and carrier solutions, among others.
o VoiceXML 2.0 compatibility. Developers using Envox 6 VoiceXML Studio benefit from the interoperability advantages of VoiceXML, which reduce the cost and effort of integrating voice solutions with automatic speech recognition (ASR) and text-to-speech (TTS) engines, data stores, and enterprise applications.
o Broad platform support. Solutions created with Envox 6 VoiceXML Studio can be deployed on VoiceXML 2.0-compliant gateways and industry-leading J2EE-compliant application servers, such as IBM WebSphere and BEA WebLogic.
"Our partners and customers have identified VoiceXML as a key market requirement," said Mark D. Flanagan, president and chief operating officer, Envox Worldwide. "We designed Envox 6 VoiceXML Studio to provide them with the powerful development capabilities and superior time-to-market advantages they need."
Envox 6 VoiceXML Studio is tightly integrated with the Envox 6 Communications Development Platform, creating a complete VoiceXML offering. Developers using Envox 6 VoiceXML Studio in combination with the Envox 6 platform gain the following capabilities:
o Additional development functions not included in the VoiceXML 2.0 specification, including integration with email, Web and fax systems; access to advanced call control functions such as conferencing, fax, PBX integration, ISDN signaling, ANI and DNIS-based actions, and intelligent routing; and extensive integration options for databases, Web services, enterprise applications and legacy systems.
o A bridge between legacy systems and new VoiceXML-based solutions, allowing companies to leverage prior investments in hardware, software, and solution development.
o Seamless support for leading speech and telephony resources from ScanSoft, Nuance, Intel and others.
o A highly scaleable, reliable and fault tolerant VoiceXML gateway.
o The ability to deploy solutions in a wide range of telephony environments including analog, digital, VoIP, SS7 and more.
o Powerful management capabilities that significantly reduce the time and cost of administrating large-scale installations.
"Envox 6 VoiceXML Studio will enable us to cost-effectively utilize the interoperability advantages offered by VoiceXML," said Peter Edel, professional services manager, Ascom SA-NV, a leading systems integrator that has standardized on Envox 6. "However, the real power is in the application programming capabilities -- this is why the combined offering of Envox 6 VoiceXML Studio and Envox 6 is invaluable."
To receive an evaluation version of Envox 6 VoiceXML Studio, visit www.envox.com/getting-started/index.asp and register for the Getting Started program.
About Envox Worldwide
Envox Worldwide is headquartered in Boston, Massachusetts. With over 325,000 ports deployed on a global basis, the company is a leading provider of voice solutions for service providers and enterprise customers that enable anytime, anywhere information access and transactions. Its software and services reduce the cost, time-to-market, and complexity of developing these solutions, which currently include interactive voice response, enhanced self- service, automated directory assistance, contact center & CRM, alerts & notifications, mobile Internet, voice portals and unified communications, among others. The company delivers its solutions through a global network of channel partners, including VARs, Systems Integrators, Service and Solution Providers, ISVs, OEMs, ASPs, consultants and other resellers. For more information, please visit http://www.envox.com/.
For More Information Contact - Catherine Van Evans - +1 508 871 7604 or Stacey Holifield - +1 617 587 2026, sholifield@brodeur.com
