Voice Response Systems

Quintiles and Thermo Fisher Scientific Create Joint Venture to Provide Integrated Response Technology Services

Cenduit(TM) combines state-of-the-art technology with clinical trial expertise RESEARCH TRIANGLE PARK, N.C., May 21 / - Quintiles Transnational Corp. and Thermo Fisher Scientific Inc. today announced the creation of a joint venture, called Cenduit(TM), that provides seamless, integrated Interactive Response Technology (IRT) services for pharmaceutical and biotechnology product development. IRT is...

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AccuNurse-® Voice-Assisted Care Now Integrates with Nurse Call Systems and Offers Trackable Room Paging

Functionality Improves Productivity for Direct Care Team and Provides Residents with Feeling of Home Comfort PITTSBURGH, May 21 -- Vocollect Healthcare Systems, Inc. announces that AccuNurse voice-assisted care can now be integrated with electronic nurse call systems, eliminating the need for caregivers to wear separate pagers or other devices. Caregivers and nurses can also initiate resident...

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Voiceweb SA Launches Envox-Based IVR Solution for Village Roadshow Moviegoers in Greece

Highly successful speech-enabled voice solution automates 80 percent of incoming calls and receives industry acclaim for improving the customer experience while slashing contact center costs WESTBOROUGH, Mass., May 7 / -- Envox Worldwide, a leading global provider of voice solutions, today announced that the Envox Communications Development Platform has enabled the cinema group Village Roadshow...

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Verizon Business Unveils Advanced IP-Based Services to Help Businesses Enhance Customer-Service Operations and Harness the Power of VoIP

New IP Tollfree Service and IP IVR Add Another Dimension to Contact Center Services; Options for IP Trunking Offer Even Greater Flexibility for VoIP Customers BASKING RIDGE, N.J., Aug. 22 / Verizon Business today introduced new Internet protocol-based capabilities for its Contact Center Services and VoIP portfolio to help businesses enhance customer-service operations and leverage the benefits of...

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Envox 6 Powers Speech-Enabled Prescription Refill Solution for the Health Alliance of Greater Cincinnati

Envox Worldwide's open, standards-based communications development platform used to create 24x7 self-service solution for a network of Cincinnati area pharmacies WESTBOROUGH, Mass., Aug. 15 // -- Envox Worldwide, a leading global provider of voice solutions, today announced that Envox 6, the company's open, standards-based communications development platform, has been selected by Symago L.L.C.,...

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Jazeera Airways Implements New Customer Services with Nortel Solution

KUWAIT CITY, Kuwait, April 19 -- Airline Benefits From Advanced Booking Processes Jazeera Airways, a privately owned airline in the Middle East, has implemented new sophisticated multimedia contact centre and interactive voice response (IVR) services based on Nortel(x) (NYSE: NT, TSX: NT) solutions. The services improve flight booking processes to customers by enabling them to contact Jazeera...

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IVR System supports Phase I-IV clinical trials.

Specifically created as eClinical module, Interactive Voice Response System is tightly integrated with electronic data capture technology and is also functional in stand-alone implementations. System is accessed via telephone networks to deliver randomization for clinical trials and to gather patient-reported outcome data. By integrating ePRO data directly into EDC database, sponsors can...

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Tekna Manufacturing LLC Announces NFPA 99 Compliant Model 7200 Multiplace Chamber
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Tekna Manufacturing LLC Announces NFPA 99 Compliant Model 7200 Multiplace Chamber

Tekna is a leader in Monoplace and Multiplace Hyperbaric Chambers for Hyperbaric Oxygen Therapy (HBOT), offering products that set the standard for quality and innovation. Our new 7200 series of multiplace chambers is a state-of-the-art system that integrates advanced engineering with a plethora of features and options making it the industry's premier HBOT system. To learn more, see our video.

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