Communications Software

Click-to-Talk Solution integrates voice with live chat.
Communications Software

Click-to-Talk Solution integrates voice with live chat.

LiveCall(TM) lets website visitors click to talk with sales representatives or customer service agents, who maintain full visibility into online session during phone call. Capabilities for this multi-channel platform manage interactions across all online channels: live chat, email, and self-service/knowledgebase. Integration features supply insight into context, nature, and history of inquiries,...

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Communications Software

Software facilitates emergency communication.

CHAIN(TM) v5.0 provides government and non-government organizations with emergency communications and critical event management. Common Alert Protocol API offers standardized format for securely initiating alerts and warnings over IP-based networks using CAP standard. When CHAIN receives automated inputs from external system, it uses stored business rules to deliver alert to pre-defined group...

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Communications Software

Harris Corporation Announces D-Series(TM) Playout Automation Compliance with the H-Class(TM) Content Delivery Platform

New Features Deliver Enhanced Support for Enterprise Business Operations LAS VEGAS, NAB 2006, April 24 / / -- Harris Corporation (NYSE:HRS) today announced an enhanced D-Series(TM) Playout Automation solution that interfaces with the H-Class(TM) Content Delivery Platform for more efficient workflow in multi-channel environments. New features include the dynamic exchange of play list and as-run...

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Communications Software

Software monitors, filters, and controls e-communications.

Pearl EchooSuite 7(TM) helps network administrators manage workforce efficiency, protect network resources, and control risk. IMoEcho(TM) module provides means to capture, block, and allow IM usage in network, while WebsiteoEcho(TM) monitors and controls access to specific websites or categories of websites. EchooCounselor(TM) enables end-users to create real-time keyword review of e-mail and...

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Communications Software

Award-Winning Engineering and Design Firm Continues Building a Foundation of Satisfied Clients with Avaya IP Telephony

Company's Staff Now Has Flexibility, Mobility to Meet Tight Deadlines Using IP Telephony Installation Designed by Award-Winning Avaya BusinessPartner, Consolidated Technologies BASKING RIDGE, N.J., April 19 / / -- When the noted New York City-based structural engineering firm Ysrael A. Seinuk, P.C. (YAS) decided to upgrade its communications system to link offices in New York and New Jersey, the...

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Communications Software

Sunnybrook Health Sciences Centre Improves Patient Care with Bell Canada and Symbol Technologies

Wireless network infrastructure to serve as foundation for mobile healthcare HOLTSVILLE, N.Y., April 18 / Sunnybrook Health Sciences Centre, Bell Canada and Symbol Technologies, Inc. (NYSE:SBL), The Enterprise Mobility Company(TM), today announced the launch of a wireless communications solution within the hospital. This solution includes mobile computers, a wireless network infrastructure and...

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Communications Software

Virtual Tape Library offers IP tape library emulation.

Scalable to support tens of terabytes/hr backup requirements, Virtual Storage EngineÂ-® addresses requirements of IT organizations that need to increase performance of existing tape backup models while incorporating flexibility into data protection schemes. Its migration capabilities, based on user-defined policies, automate movement of virtual media to multiple tiers of disk; over IP network...

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Communications Software

SpeechFrame-® Now Also Available for Windows and Linux

SOESTERBERG, The Netherlands, April 5/ -- Comsys announces that the SpeechFrameÂ-® telephony platform is now also available for the Windows and Linux operating systems. Until recently SpeechFrameÂ-® could only be run on the SUN Solaris platform. Thanks to the replacement of the components especially created for SUN by JAVA-components, SpeechFrameÂ-® now functions platform...

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Communications Software

Narad Networks and Carrier Access Offer Scalable VoIP Solutions Over HFC for Wide Range of Customer Configurations

Broadband Access Network Solutions Allow Cable Operators to Serve Dense Business Nodes With High Quality, Cost-Effective End-to-End Solutions for Small and Medium Businesses BOULDER, Colo. and WESTFORD, Mass., April 7 -- Carrier Access Corporation (NASDAQ:CACS), a leading provider of broadband communications equipment, and Narad Networks, Inc., a provider of high performance switched broadband...

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Communications Software

CableLabs-® and RealNetworks Bring Video Services to the PC

CableLabs approves Real's Helix DRM solution for OpenCable(TM) Unidirectional Receiver (OCUR) class devices SEATTLE and LOUISVILLE, Colo. April 10 -- RealNetworks-®, Inc. (NASDAQ:RNWK), a leading creator of digital media services and software, and Cable Television Laboratories Inc. (CableLabs-®), today announced CableLabs' approval of Real's universal Helix DRM solution for OpenCable(TM)...

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