Voice Response Systems

Jazeera Airways Implements New Customer Services with Nortel Solution

KUWAIT CITY, Kuwait, April 19 -- Airline Benefits From Advanced Booking Processes Jazeera Airways, a privately owned airline in the Middle East, has implemented new sophisticated multimedia contact centre and interactive voice response (IVR) services based on Nortel(x) (NYSE: NT, TSX: NT) solutions. The services improve flight booking processes to customers by enabling them to contact Jazeera...

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IVR System supports Phase I-IV clinical trials.

Specifically created as eClinical module, Interactive Voice Response System is tightly integrated with electronic data capture technology and is also functional in stand-alone implementations. System is accessed via telephone networks to deliver randomization for clinical trials and to gather patient-reported outcome data. By integrating ePRO data directly into EDC database, sponsors can...

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Basalt America Announces Stronger, Lighter, and Corrosion-Free FRP's (Fiber Reinforced Polymers)
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Basalt America Announces Stronger, Lighter, and Corrosion-Free FRP's (Fiber Reinforced Polymers)

Fiber Reinforced Polymers (FRP), represents a truly groundbreaking advancement in structural reinforcement. Lightweight, strong, and green, they are changing the way the construction industry thinks about rebar. Unlike steel, FRPs don't rust and are far stronger than standard rebar. To learn why Fiber Reinforced Polymers are poised to change the way the world builds, see our video.

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