Software helps automate IT processes and ensure compliance.
Press Release Summary:
Based on ITIL best practices framework and built on Microsoft .NET, ChangeGear(TM) v3.0 Enterprise Suite enables IT organizations to track, manage, and control their IT services. Change Management module automates and streamlines change processes, while Configuration Management Database provides unified IT infrastructure repository for identifying and cataloging IT assets and configuration items. Release Management defines, coordinates, and automates release process.
Original Press Release:
SunView Software Announces the ChangeGear(TM) 3.0 Enterprise Suite
Easy-to-use and simple to deploy, new integrated ChangeGear suite delivers IT infrastructure visibility and improved quality of service
TAMPA, Fla., April 30 /-- SunView Software, a leading provider of IT Service Management solutions, today announced the release of the ChangeGear 3.0 Enterprise Suite, an integrated software solution (Change, Configuration and Release Management) that enables IT organizations to track, manage and control their IT Services.
The ChangeGear suite is easy-to-use and simple to deploy, providing fast implementation and immediate return on investment. Based on the ITIL best practices framework and built on Microsoft .NET, the ChangeGear suite helps IT organizations improve system uptime, automate IT processes, and meet regulatory compliance mandates.
"In today's demanding environments, IT organizations are challenged to provide better services to their customers while simultaneously grappling with regulatory compliance requirements," said Seng Sun, chief executive officer of SunView Software. "The new ChangeGear suite provides IT organizations an easy and efficient way to improve their IT service delivery and streamline processes. As a result, IT organizations are more nimble and responsive to customer demands, and have the additional time to focus on strategic initiatives."
The ChangeGear suite includes:
-- ChangeGear(TM) Change Management: automates and streamlines change processes, enabling IT organizations to rapidly introduce change into the production environment using workflow automation.
-- ChangeGear(TM) Configuration Management Database (CMDB): provides a unified IT infrastructure repository for identifying and cataloging IT assets and configuration items, and their attributes, relationships and dependencies.
-- ChangeGear(TM) Release Management: defines, coordinates and automates the release process - giving IT organizations the means to deploy and validate applications, hardware components, and software updates into production environments more reliably.
Increased Visibility into the IT Infrastructure
As a significant component of this release, the ChangeGear CMDB serves as the cornerstone of the ChangeGear suite. By delivering a comprehensive view of all infrastructure components and how they relate, the ChangeGear CMDB provides 360 degree visibility into the IT environment. This information is leveraged by the other IT service processes to expedite root-cause analysis for problem solving, to provide impact analysis for change management and to ensure the successful release of change to production.
The ChangeGear CMDB's extensible and agentless discovery technology automatically identifies, manages, and updates the IT resources in the infrastructure to give IT organizations a real-time snapshot of their environment at any given time. This reduces the risk of errors and the excessive time and effort typically associated with manually identifying and cataloging IT configuration information.
Availability
The ChangeGear 3.0 Enterprise Suite is immediately available. SunView's ChangeGear products can be purchased as standalone modules or as an integrated suite. For more information, contact a SunView Software sales representative at 800-390-4169 or email sales@sunviewsoftware.com.
About SunView Software Inc.
SunView Software is a leading provider of IT Service Management software that enables companies to better track, manage and control their IT infrastructures. Based on the ITIL best practices framework, the SunView ChangeGear product suite improves and streamlines IT processes allowing companies to gain greater visibility into their IT infrastructure, reduce system downtime, and ensure regulatory compliance. Based in Tampa, Florida, SunView Software is privately held. For more information, visit the company's web site at www.sunviewsoftware.com/.
CONTACT: Beth Parker of SunView Software, +1-813-840-4015, bparker@sunviewsoftware.com
Web site: http://www.sunviewsoftware.com/
