WESTBOROUGH, Mass., March 6 -- Envox Worldwide, a leading provider of voice solutions, today announced that the company will showcase its voice solutions at the Blue Cross Blue Shield Association Contact Center & Claims Conference. The event, which takes place at the Hilton New Orleans Riverside in New Orleans from March 11-14, 2007, will focus on customer service, telecommunications and claims issues and will feature sessions on CRM, VoIP, claims and Blue best practices.
"We're proud that Envox products and services are playing an important role in addressing the evolving voice solutions needs of Blue Cross Blue Shield organizations across the country," said Mark D. Flanagan, president and CEO of Envox Worldwide. "We're pleased to be able to help educate the conference attendees about next-generation voice solutions made possible by open, standards-based platforms like Envox 7, as well as the impact that emerging technologies like VoIP, VoiceXML, advanced speech recognition and Web services are having."
Envox Worldwide will be demonstrating the Envox Communications Development Platform (Envox 7), Envox VoiceXML Studio, Envox CT Connect, Envox CT ADE and Envox OnDemand during the event. The Envox Communications Development Platform is an open, standards-based software platform that combines a graphical development environment with advanced deployment and management components, enabling developers to reduce the time, cost and complexity of creating voice solutions. Envox VoiceXML Studio is a graphical development environment that accelerates the creation of VoiceXML-based voice solutions by 50 percent or more. Envox CT ADE is a collection of utilities that enables developers to create and deploy CT applications more easily and more quickly than using traditional APIs; it is one of the most widely used interactive voice response (IVR) development tools in the industry. Envox CT Connect is call processing software that enables business applications to manage, monitor and control calls across multiple locations within mixed telephony switching environments. Envox OnDemand is a high-performance, speech-enabled contact center voice service for enterprises and service providers that want the benefits of a hosted voice solution.
Stop by the Envox Worldwide booth, #314, or visit us on the Web at www.envox.com.
For more information about the 2007 Customer Contact Center & Claims Conference, please visit: s19.a2zinc.net/clients/bcbsa/cccc07/Public/Content.aspx?ID=4165&sortMen u=102000&exp=2%2f28%2f2007+9%3a22%3a16+AM.
About Envox Worldwide
Envox Worldwide is a leading global provider of voice solutions. The company's software and related services, including Envox OnDemand, dramatically reduce the time, cost, and complexity of creating voice solutions. These products and services enable enterprise customers and service providers to significantly reduce operating costs, improve customer satisfaction and retention, and generate new revenue streams. Headquartered in Boston, Envox's products and services are available through a network of global channel partners. For more information, please visit www.envox.com.
Source: Envox Worldwide
Catherine Van Evans
for Envox Worldwide
Web site: www.envox.com/