LiveVox, Inc.

Software

Contact Center Software delivers multi-site capabilities.

LiveVox Voice Portal v2.0(TM) provides direct access to agent, campaign, and call activity details across unlimited number of contact centers. While multi-site management capability lets remote managers build, modify, execute, and delete campaigns, role-based security lets only approved management update and change specific information. Leveraging agent presence, call routing rules and settings...

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Communication Systems & Equipment

Voice Portal offers automatic call distribution.

LiveVox Voice Portal(TM) integrates application, network, and transport layers on IMS-based architecture to provide hosted contact center solution. In addition to offering uniquely tailored solution for each client, portal delivers all carrier-related transport services in one vertical system, enabling enterprises to take advantage of SIP access to backbone, minimizing line requirements and...

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Software

Contact Center Software delivers multi-site capabilities.

LiveVox Voice Portal v2.0(TM) provides direct access to agent, campaign, and call activity details across unlimited number of contact centers. While multi-site management capability lets remote managers build, modify, execute, and delete campaigns, role-based security lets only approved management update and change specific information. Leveraging agent presence, call routing rules and settings...

Read More »
People in the News

Livevox Appoints Vice President of Engineering

Executive to Help Leverage New Generation IMS-Based On Demand Voice Portal SAN FRANCISCO, CA - (April 17, 2007) - LiveVox(TM), an on-demand voice portal company, today announced the appointment of Sudhir Kulkarni as vice president of engineering. In this position, Kulkarni will oversee the design and development of LiveVox's integrated inbound and outbound Voice Portal(TM) platform. LiveVox is...

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Company News

LiveVox Awarded 2007 Collection Technology Excellence Award

LiveVox Recognized by Collection Technology Magazine for Contributions and Innovations to its Voice Portal SAN FRANCISCO, CA and LAS VEGAS, NV (January 25, 2007) - LiveVox(TM), an on-demand voice portal company, was recently awarded the Collection Technology Excellence Award by Collections Technology magazine for its commitment over the past year to the collection technology industry by providing...

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Communication Systems & Equipment

Voice Portal offers automatic call distribution.

LiveVox Voice Portal(TM) integrates application, network, and transport layers on IMS-based architecture to provide hosted contact center solution. In addition to offering uniquely tailored solution for each client, portal delivers all carrier-related transport services in one vertical system, enabling enterprises to take advantage of SIP access to backbone, minimizing line requirements and...

Read More »

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