Liveperson

Software

Text Analytics Software offers insight into customer behavior.

Delivering turnkey, actionable intelligence, LP Insights monitors, measures, and makes sense of customers' words, behavior, reasons for contact, buying patterns, and sentiments. Analysis of data from chat transcripts and other channels - surveys, web analytics, emails, call transcripts, social media - provides actionable insights that support management initiatives across enterprise. Dashboards...

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Software

Search Engine Software identifies keywords for marketers.

Keyword Lift leverages paid search campaign data and uses proprietary analytics to identify keywords to boost ROI. Personalized content, ranging from coupons to download links, is delivered to selected visitors, driving higher conversions and improved customer experience. Content is delivered through personalization solution that targets visitors in real-time with personalized messages and...

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Software

Online Marketing Software delivers customer-targeted data.

Supporting range of use cases that drive business results across customer lifecycle, LP Marketer(TM) intelligently delivers relevant, personalized content to website visitors at scale. Core capabilities enable pre- and post-sale support, site-pathing, and behavioral targeting in addition to cross- and up-sells, geo-personalization, and site/email/advertising messaging consistency. Also included,...

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Software

LivePerson and WebCollage Announce Joint Solution for Companies Seeking to Extend Their Online Sales Experience Across Channel Partner Websites

Solution Combines LivePerson's market-leading online engagement solutions with WebCollage's online POS marketing platform to influence potential customers across the sales cycle NEW YORK, July 14 -- LivePerson, Inc. (NASDAQ: LPSN), a provider of online communication platforms that facilitate real-time assistance and expert advice, and WebCollage, the leading content exchange for manufacturers and...

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Software

Software offers proactive live chat solution for retail.

Incorporating e-commerce best practices with online conversion methodology and retail industry domain expertise, LivePerson Enterprise for Retail transforms online stores into proactive sales channel. Analyzing visitor's propensity to buy based on browsing behavior, hosted, rules-based platform automatically invites targeted visitors to chat with sales representative. Interactions resulting from...

Read More »
Software

Hosted Enterprise Software optimizes online engagement.

Supplying intelligence to LivePerson's enterprise client base, Timpani(TM) Spring '08 Update offers Account-to-Account Transfer(TM), which facilitates handoffs and transfers between LivePerson accounts. Data Publication Service publishes comprehensive data and events, such as website visitor information, contact center statistics, and online conversion data in real-time, directly to client's...

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Software

LivePerson Selected as 2008 SIIA Codie Award Finalist

Proactive Chat Feature Recognized in Best Communication Solution Category NEW YORK, Feb. 26 / / -- LivePerson, Inc. (NASDAQ:LPSN), a provider of online engagement solutions that facilitate real-time assistance and trusted expert advice, today announced that LiveEngage, a feature included in its small & midsized business (SMB) products, has been named a finalist in the Best Communication Solution...

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Software

LivePerson Integrates Live Chat Statistics with Google Analytics

Seamless Integration Measures Impact of Live Chat Interactions on Conversion Rates NEW YORK, Feb. 4 - LivePerson, Inc. (NASDAQ:LPSN), a provider of online engagement solutions that facilitate real-time assistance and trusted expert advice, today announced that it has seamlessly integrated its live chat technology with the powerful Google Analytics(TM) reporting platform enabling small and...

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Services

LivePerson Enhances Integration Features with NetSuite's SuiteFlex Developer Program

Leveraging the SuiteFlex Development Platform, LivePerson's Integrated Live Chat Application Provides Powerful Combination of Online Customer Service and CRM Tools NEW YORK and SAN MATEO, Calif., Nov. 27 -- LivePerson, Inc. (NASDAQ:LPSN), a provider of online engagement solutions that facilitate real-time assistance and expert advice, today announced that it has expanded participation in...

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Software

LivePerson Proactive Click-to-Call Solution Gains Market Momentum with Significant Customer Expansions

Leading Communications Providers Adopt Timpani Voice to Reduce Customer Churn and Increase Lifetime Customer Value NEW YORK, Oct. 16 - LivePerson, Inc. (NASDAQ:LPSN), a provider of online engagement solutions that facilitate real-time assistance and trusted expert advice, announced today that several customers, including Bell, Canada's largest voice, data and wireless communications company;...

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Software

Text Analytics Software offers insight into customer behavior.

Delivering turnkey, actionable intelligence, LP Insights monitors, measures, and makes sense of customers' words, behavior, reasons for contact, buying patterns, and sentiments. Analysis of data from chat transcripts and other channels - surveys, web analytics, emails, call transcripts, social media - provides actionable insights that support management initiatives across enterprise. Dashboards...

Read More »
Software

Search Engine Software identifies keywords for marketers.

Keyword Lift leverages paid search campaign data and uses proprietary analytics to identify keywords to boost ROI. Personalized content, ranging from coupons to download links, is delivered to selected visitors, driving higher conversions and improved customer experience. Content is delivered through personalization solution that targets visitors in real-time with personalized messages and...

Read More »
Software

Online Marketing Software delivers customer-targeted data.

Supporting range of use cases that drive business results across customer lifecycle, LP Marketer(TM) intelligently delivers relevant, personalized content to website visitors at scale. Core capabilities enable pre- and post-sale support, site-pathing, and behavioral targeting in addition to cross- and up-sells, geo-personalization, and site/email/advertising messaging consistency. Also included,...

Read More »
Company News

LivePerson to Present at ROTH 23rd Annual OC Growth Conference

NEW YORK, March 8, 2011 - LivePerson (Nasdaq: LPSN), a leading provider of online intelligent engagement solutions that facilitate real-time assistance and expert advice, today announced that Robert LoCascio, Chief Executive Officer of LivePerson, will present at the ROTH 23rd Annual OC Growth Stock Conference on Monday, March 14, 2011 at 9:30AM Pacific Time. This event will be held at The Ritz...

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Company News

LivePerson and Engage Partner to Provide Intelligent Online Engagement Solutions to Asia-Pacific Region

Initial Sales Efforts to Focus on Australia and New Zealand Markets NEW YORK, Oct. 26 -- LivePerson, Inc. (Nasdaq: LPSN), a provider of online engagement solutions that facilitate real-time assistance and expert advice, and Engage, an Australia-based customer contact solutions business, established in partnership with the Clemenger Group, today announced they have partnered to bring LivePerson's...

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Software

LivePerson and WebCollage Announce Joint Solution for Companies Seeking to Extend Their Online Sales Experience Across Channel Partner Websites

Solution Combines LivePerson's market-leading online engagement solutions with WebCollage's online POS marketing platform to influence potential customers across the sales cycle NEW YORK, July 14 -- LivePerson, Inc. (NASDAQ: LPSN), a provider of online communication platforms that facilitate real-time assistance and expert advice, and WebCollage, the leading content exchange for manufacturers and...

Read More »
Software

Software offers proactive live chat solution for retail.

Incorporating e-commerce best practices with online conversion methodology and retail industry domain expertise, LivePerson Enterprise for Retail transforms online stores into proactive sales channel. Analyzing visitor's propensity to buy based on browsing behavior, hosted, rules-based platform automatically invites targeted visitors to chat with sales representative. Interactions resulting from...

Read More »
Software

Hosted Enterprise Software optimizes online engagement.

Supplying intelligence to LivePerson's enterprise client base, Timpani(TM) Spring '08 Update offers Account-to-Account Transfer(TM), which facilitates handoffs and transfers between LivePerson accounts. Data Publication Service publishes comprehensive data and events, such as website visitor information, contact center statistics, and online conversion data in real-time, directly to client's...

Read More »
Software

LivePerson Selected as 2008 SIIA Codie Award Finalist

Proactive Chat Feature Recognized in Best Communication Solution Category NEW YORK, Feb. 26 / / -- LivePerson, Inc. (NASDAQ:LPSN), a provider of online engagement solutions that facilitate real-time assistance and trusted expert advice, today announced that LiveEngage, a feature included in its small & midsized business (SMB) products, has been named a finalist in the Best Communication Solution...

Read More »
Software

LivePerson Integrates Live Chat Statistics with Google Analytics

Seamless Integration Measures Impact of Live Chat Interactions on Conversion Rates NEW YORK, Feb. 4 - LivePerson, Inc. (NASDAQ:LPSN), a provider of online engagement solutions that facilitate real-time assistance and trusted expert advice, today announced that it has seamlessly integrated its live chat technology with the powerful Google Analytics(TM) reporting platform enabling small and...

Read More »

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