Netsupport Inc

Software

PC Support Tool resolves remote support issues online.

NetSupport 24-7 Web-based live chat and remote PC support tool allows help desk professionals to offer live assistance on demand with no software pre-installation or upfront licensing plans. Tool features Automatic Proxy support for both operator and client components, Remote Registry Editor, Remote Command Prompt, Configurable Operator Rights, and Automatic Customer Identifier. Software supports...

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Software

Software provides IT asset management for SMBs.

Offering SMBs way to centrally discover, manage, and track IT assets, NetSupport DNA v2.5 features alerting module for tracking changes from enterprise level down to PC level. Software distribution scheduler allows specific time and date to be set when initiating package deployment for optimized resource management. Program also provides hardware and software inventory, application and web...

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Software

Asset Management Software targets SMBs.

NetSupport DNA v2.1 includes hardware and software inventory, software distribution, application and web metering, query-based reporting, web-based help desk component, and remote control functionality. It lets IT departments at small and medium-sized firms know what hardware and software they have in place, monitor application usage, budget for upgrades, and even track Internet usage. NetSupport...

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Software

Help Desk Software integrates with asset management suite.

NetSupport DNA Helpdesk v2.0 provides detailed recording and tracking of user help requests. With browser-based interface, software features ability to attach files to tickets, customizable fields, automatic assignment by priority, and time logging against tickets. Status reports such as total calls, status, and average resolution time are available. Software is available as standalone product or...

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Software

Software facilitates desktop management.

Featuring Pocket PC and Linux support, NetSupport Manager v9.0 enables users to remotely access, control, and manage remote or networked PCs. With NSM, professionals can support network and mobile-based users, help desks can handle large number of calls, and IT departments can respond to network issues immediately. Monitor Mode details thumbnail view of all remote PCs, while whiteboard function...

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Software

Asset Management Software suits small to mid-sized firms.

NetSupport DNA 2.0 dynamic network administration software provides tools for inventorying and managing IT assets. Features include hardware and software inventory, software distribution, application and web metering, query-based reporting, as well as help desk component and remote control functionality. Solution enables business to monitor application and Internet usage, while software...

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Software

Software manages learning process in networked classrooms.

NetSupport School v7.5 allows teachers to centrally instruct students on computer, keep students on task by monitoring application and web usage, and offer support through online help and chat requests. Teachers and trainers can make sure that those in computer lab are using only approved applications and visiting only approved websites. They can record all screen, keyboard, and mouse activity on...

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