Working Solutions Co.
Plano, TX 75093
Business Continuity Service offers support through outages.
Agents On-Demand(TM) lets contact center leaders respond to unexpected call spikes with prepared agents equipped to serve customers and reduce on-hold times caused by seasonal sales promotions, power outages, or weather. Staffing requirements for contact center can be scaled up or down in 30 min increments to match call volumes, while maintaining pre-determined business service levels. Calls are...
Read More »Business Continuity Service offers support through outages.
Agents On-Demand(TM) lets contact center leaders respond to unexpected call spikes with prepared agents equipped to serve customers and reduce on-hold times caused by seasonal sales promotions, power outages, or weather. Staffing requirements for contact center can be scaled up or down in 30 min increments to match call volumes, while maintaining pre-determined business service levels. Calls are...
Read More »