Autonomy, Inc.
San Francisco, CA 94105
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Autonomy Powers U.S. Securities and Exchange Commission's Latest Generation of Investor Information Access
Full Text Search for EDGAR Filings Offers Easy Access to a Massive Store of Critical Investor Information CAMBRIDGE, England, September 7// -- Autonomy Corporation plc (LSE: AU. or AU.L), a global leader in infrastructure software for the enterprise, today announced that the United States Securities and Exchange Commission's information about companies and mutual funds is now fully searchable...
Read More »Software is designed for contact center agent E-learning.
Providing training content as real-time information resource during customer-agent interactions, Qfiniti Expert v3.0 automates agent education through targeted delivery of online training programs. Users can learn new concepts while at their desk, and subsequently access that material while on phone, responding to email, or during interactive chats. Agents can also review recorded calls with...
Read More »Customer Survey Application provides real-time feedback.
As component of Qfinity Enterprise, Qfiniti Survey offers link between agent performance and customer satisfaction scores by recording agent/customer interaction and subsequent customer input via interactive voice response and linking recordings to evaluation process. Automated tool supports traditional survey methodologies, tabulates customer survey data for management reporting, and sends...
Read More »Latest Upgrade for IPTV Content Management
New Optimized Encoding, Voice Analysis and Translation Capabilities Together With Unmatched Scalability and Resilience in Core Product Set SAN FRANCISCO, California, April 24/ / - Virage, a wholly owned subsidiary of Autonomy Corporation plc (LSE: AU. or AU.L) and a leading supplier and visionary in Rich Media Management technology, today announced an extensive range of product upgrades at NAB...
Read More »etalk's Qfiniti Explore Garners Speech Technology Excellence Award
DALLAS, Texas, April 11 -- etalk, a leading provider of contact center products and services, has received the 2006 Speech Technology Excellence Award from Customer Inter@ction Solutions magazine for Qfiniti Explore, etalk's advanced speech analytics application. The 2006 Speech Technology Excellence Award recognizes companies that have developed innovative speech technology solutions to help...
Read More »Autonomy Powers Hong Kong's Yellow Pages
Autonomy Announces the Launch of IDOL K2 Powered yp.com.hk CAMBRIDGE, England, January 18 -- Autonomy Corporation plc (LSE: AU. , LSE: AU.L), a global leader in infrastructure software for the enterprise, today announced that Hong Kong PCCW have launched their new IDOL K2 powered Yellow Pages site (yp.com.hk). IDOL K2 allows the introduction of more than 200 wizards featuring world-class search...
Read More »Software provides automatic plate number recognition.
Utilizing state-of-the-art neural network techniques and Optical Character Recognition, Neurodynamics ANPR allows organizations to identify and track moving and stationary vehicles automatically. OCR enables program to recognize and record number plates at speeds exceeding 100 mph in both high-density and standard traffic flows. Once vehicle has been correctly identified, Neurodynamics ANPR will...
Read More »Software provides real-time speech analysis and alerting.
Qfiniti Enterprise provides unified call recording, agent evaluation, and advanced speech analytics solution for quality monitoring, logging, and VoIP-based call acquisition. Scalable, centrally managed platform allows international, multi-site customer service operations to monitor, measure, optimize, and understand relevant customer interactions. Embedded Intelligent Data Operating Layer makes...
Read More »Software utilizes intelligent folder technology.
IDOL Enterprise Desktop Search uses implicit query tool to deliver information at right time in proper context. Tool brings together information derived from office documents, email, websites, news, and multimedia content from multiple locations, and puts into Active Folder technology, which understands themes within any data set and automatically populates folder with related information....
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