Sigma/Micro Corp.
Indianapolis, IN 46254
Sep 15, 2008 SigmaCommerce v4.3 helps online retailers increase shopping cart conversion and customer retention. Along with online payment methods, including PayPal(TM) integration, end-to-end eCommerce and order management software offers product personalization capabilities, online transaction efficiency and security features, as well as on-account payment transaction support. Multi-channel solution also offers single-page checkout process option and intelligent forecasting.

Accordia Group, LLC.
New Rochelle, NY 10804
Sep 12, 2008 With interactive relationships maps, Accordia RM lets users visualize, browse, and search business and social contacts. Using non-technical language, it can mine untapped data to reveal hidden relationships. Designed to provide web-like searching of highly-structured data, software offers integrated enterprise grade search and visualization engine, intuitive and fully customizable point-and-click user interface, and out-of-box integration with enterprise client relationship data.

Mustang Technologies
Green Bay, WI 54308
Sep 05, 2008 Including parts inventory control, TracReturns v1.6.1 tracks customer returns, product repairs, and product failures for manufacturers and distributors. Automatic email option will automatically send emails to customers when status of their RMA changes. TracReturns does not require additional software components such as accounting software modules, and is also suited for technical support, engineering, and customer support departments to track product failures in field.

ChannelAdvisor Corp.
Morrisville, NC 27560
Sep 04, 2008 Fully integrated with MarketplaceAdvisor Premium, StoreAdvisor(TM) Premium enables retailers to design customizable websites that optimize shopping experience and lift conversions, manage inventory, build brand, and solidify customer loyalty. Consolidated interface helps sellers better their businesses and experience growth across all e-commerce channels.

Oracle Corp.
Redwood Shores, CA 94065
Sep 04, 2008 Used by sales and executive managers, Oracle® CRM On Demand Integration to Siebel CRM offers prebuilt integration that provides holistic view of customer data across on-demand and on-premise CRM deployments. This reduces integration risk and helps solve data silo problems. As business requirements evolve, organizations can synchronize customer data in real-time, administer integration at transaction level, and leverage Siebel CRM data quality management tools.

RightNow Technologies, Inc.
Bozeman,, MT 59718-9300
Sep 03, 2008 RightNow customer portal (August '08) enables consumer-centric organizations to transform static website support environments into branded, interactive online service experiences. It supports consumer reliance on digital mediums to make informed buying decisions with ability to flexibly incorporate Web 2.0 technologies such as widgets, video, forums, and blogs. Along with studio development environment, features include proactive chat as well as agent/consumer co-browsing.

SkyeTek, Inc.
Boulder, CO 80301
Sep 03, 2008 Leveraging RFID and wireless technologies, MetaFi provides manufacturers with means to automatically collect, analyze, and act on real-time data from mobile field representatives and remotely locate smart-containers, including cabinets, totes, and shelves. Purpose-built, horizontal field inventory management application helps minimize out-of-stocks while optimizing inventory turns, sales productivity, and invoice-to-cash cycles.

Smoothstone IP Communications
Louisville, KY 40202
Sep 03, 2008 Utilizing Apple's iPhone 3G and iPod touch, clients with Intelligent Call Control Suite can manage call queues across multiple locations in real-time, reroute calls to any other agent or call center location on-the-fly, and transfer held calls through drag-and-drop interface. Program lets users see instant statistics and analytics of call activity and agent performance, listen to live calls via Bluetooth headset or speaker, and record and review calls for training and quality assurance.

Jive Software
Portland, OR 97204
Aug 28, 2008 Clearspace v2.5 integrates with salesforce.com, giving users ability to begin or extend discussions via email and in external Web sites. Administrators can extend communities into other web pages by pasting Javascript snippet, enabling marketing and support departments to monitor and participate in additional customer discussions. Various social networking and usability features along with customization options are also offered.

One Network Enterprises
Dallas, TX 75244
Aug 28, 2008 On one platform, multi-enterprise Demand Driven Transportation integrated set of network services provides end-to-end transportation planning and execution functionality with private fleet routing and execution management, order and shipment prioritization, as well as real-time track and trace functionality. Other features expedite implementation of custom business process and workflow changes.

W-Systems Corp
Ramsey, NJ 07446
Aug 28, 2008 Providing mobile telephone client for GoldMine CRM system, wMobile v1.8 includes team-based graphical monthly, weekly, and daily calendars, and displays equally well on phones from BlackBerry, Windows Mobile, iPhone, and Palm. Users can interactively access any team member's calendar via mobile phone, and with dynamic time zone support, users can specify time zone they are operating in and have schedule activities translated on-the-fly.

Activa Live, Inc.
St. Clair Shores, MI 48081
Aug 27, 2008 Activa Live Chat is available with Intelligence Rules feature, which helps automatically target and engage with key visitors and high value customers. Users supply parameters that automatically determine when, to whom, and on which pages to offer live assistance. As option with automated chat invitations, users can specify criteria that must be met before invitation to chat is offered. Other fates include customizable live chat window aesthetics and position.

Nexidia, Inc.
Atlanta, GA 30305
Aug 26, 2008 Featuring visual reporting and analytics tools, Enterprise Speech Intelligence v7.0 summarizes and consolidates data volumes for at-a-glance assessments by executives and contact center managers. Tools also let users drill down for deeper investigation and root-cause analysis, while dashboards can be used for pinpointing hot spots driving call volume. Along with call categorization methodology, reporting features reveal critical factors impacting key metrics.

Autocrib, Inc.
Santa Anna, CA 92704
Aug 25, 2008 Able to manage cribs and stores as well as AutoCrib point-of-use dispensing systems, AutoCrib v5.3 uses Demand Based ordering to address way perishable tooling, safety supplies, MRO supplies, and other indirect materials are ordered in lean manufacturing plants. Automatically developed history system eliminates need to setup and review Min/Max or reorder point systems. It constantly looks for trends, spikes, and normal usage and balances data against known lead times from suppliers.

TheVisionWorld.com
Mumbai   India
Aug 25, 2008 Web-based Vision v1.0 empowers organizations to gain control over their inbox and offers effective methods for managing emails, client communication, online issue tracking, knowledgebase, troubleshooting, news, downloads, SLA, and escalations. Able to manage multiple domains/companies, multi-language program includes antivirus tool, migration tool, AJAX-based user interface, report generation, scrap book and private messaging, and client side search facility.

Neural Planner Software
Cheadle SK8 6LR  United Kingdom
Aug 25, 2008 Designed for Microsoft Windows, SwingNN v3.0 creates multiple neural networks, each learning from results produced by previous one, to gain most accurate known results. Best neural network is selected and used to extrapolate and forecast results beyond existing training limits. Continuous process is repeated until optimal results occur. Data is then imported into grid, and all values in grid can be exported for end-user-specific use.

UCN, Inc.
Bluffdale, UT 84065
Aug 25, 2008 Fully integrated with inContact ACD, inContact® Outbound Dialer v2.0 includes customization tools for outbound projects, detailed dispositioning functionality, script routing, and adjustable priority delivery. Providing call flow processing and performance tracking, software features custom-defined schemas, format importing, scheduled power dialing, exportable reporting, agent screen pop with custom data display, and forced and optional agent participation modes.

RedPrairie Corp.
Waukesha, WI 53186
Aug 22, 2008 Supply Chain Execution suite integrates Warehouse Management System (WMS) functionality, offering support for in-line sequencing and work order processing. Capabilities integrate work orders, production information, and process flows, from raw materials receipt through distribution. Several work orders can be allocated, scheduled, and system-directed across multiple work stations. Build-To-Order solution provides in-sequence parts and component delivery to production lines.

AMDOCS
Jersey City, NJ 07311
Aug 22, 2008 Using Qpass Retail Suite 7.5, service providers can deliver personalized retail experience across multiple screens and all media types. Program lets consumers access digital content information online and perform functions in self-service mode. Release supports 3rd party programs such as widgets that extend retailing to Web 2.0 outlets. Two-Phase Purchase guarantees sufficient funds are available before purchase and that customer is charged only upon successful delivery of content.

Tableau Software, Incorporated
Seattle, WA 98103
Aug 21, 2008 With granular visual analysis and flexible reporting capabilities, Tableau v4.0 provides visibility into problem areas across categories, business units, channels, products, and accounts. It offers data analytics, report generation, and mapping capabilities and enables course corrections to be made earlier in planning process. Users can embed visualizations with real-time data into web applications, web sites, and portals.