itelligence    Cincinnati, OH 45249
May 25, 2012 Rapid Deployment Solution for CRM combines software and services to provide essential CRM functionality while reducing risk and providing predictable CRM migration path. Within framework of calculable investment, functionality provides future-proof package for effectively supporting customer relationships within medium-sized companies. Modular, SAP-qualified solution places best practice processes for supporting marketing, sales, and services at end-user's disposal.

NetSuite, Inc.    San Mateo, CA 94403-2511
May 25, 2012 Via cloud platform, NetSuite Commerce-as-a-Service (CaaS) lets businesses manage interactions with other businesses and consumers. Solution leverages content-aware NetSuite SuiteCommerce platform's page serving and development framework, back-end commerce functionality and data exposure utility, development tools, and business processing capabilities to ensure uniform transaction/interaction management regardless of touchpoint.

CombineNet, Inc.    Pittsburgh, PA 15222
May 24, 2012 Combining Expressive Bidding® and optimized bid analysis with real-time competitiveness of E-Auctions, cloud-based CombineNet ASAP® enables customers to manage E-Sourcing events for entire range of addressable spend. Supplier-Item Visibility feature enables users to limit supplier's visibility to specific items within sourcing event. With Event Reset, users can reset event back to original state, as if first bid round had not started, simplifying event creation-through-launch process.

Ciber, Inc.    McLean, VA 22102
May 22, 2012 Customer Service Suite for Utilities is pre-integrated CIS built on SAP® technology helps reduce risk, helps ensure short, reliable implementation, and delivers technologies to facilitate customer-driven operations. Designed for IT, financial and customer service functions, it includes SAP ERP Financials, SAP for Utilities, SAP Biller Direct, SAP Customer Relationship Management, SAP NetWeaver® Business Warehouse, and SAP Business Communications Management software.

Experian    Costa Mesa, CA 92626
May 21, 2012 PowerCurve(TM) helps manage and grow business by improving how information is used to make decisions concerning customers. Unified set of component-based software products simplifies creating, implementing, and improving customer decisions while increasing efficacy and user friendliness. PowerCurve Strategy Management facilitates development and delivery of customer acquisition, portfolio, and debt management decisions, and PowerCurve Customer Management helps create profitable relationships.

Halcyon Software    Peterborough PE2 6FT  United Kingdom
May 17, 2012 As single utility or part of Level 4 monitoring software suite, Advanced Job Scheduler v9.0 lets organizations schedule complex job streams and track them across different IBM i systems or other servers to ensure business processes run at maximum efficiency. Migration utility accelerates jobs import from other job schedulers, and command list is provided to check appropriate conditions before jobs are processed. Reporting and FTP error trapping help detect any file transfer issues.

Noble Systems Corporation    Atlanta, GA GA 30319
May 15, 2012 Powered by Nexidia, Noble® Speech Analytics helps companies tell how well overall contact center operations are meeting organizational expectations. Program can show performance on key initiatives between sites, between teams within site, and even between agents on same team. Available as an on-premise or hosted solution, software automatically organizes calls by user-defined skills and categories, providing agents score based on how well they met criteria.

Lakeside Software, Inc.    Bloomfield Hills, MI 48304
May 10, 2012 Resolve provides first level Help Desk technicians with insight into application usage and resource utilization. Solution continuously monitors hundreds of KPIs on every user system with DataMine agent, tracking application behavior, system performance, and changes to user system configuration. Alerted as specified thresholds are exceeded, technicians can make necessary adjustments to proactively correct problems before users are aware one exists.

FICO    Minneapolis, MN 55402
May 10, 2012 FICO® Merchant Monitoring Solution helps merchant acquirers avoid losses in form of card fraud and collusion while also identifying possibility of financial compliance failure. Risks are identified using rules management and analytics, and advanced case management aids investigation of suspicious activity. Transaction settlement details are automatically captured each day, and acquirers can define their own metrics for daily calculations.

RazorSync    Minnetonka, MN 55344
May 04, 2012 RazorSync v3.5 offers customer details, field worker time tracking, and service items features that helps users schedule, dispatch, and communicate service business activities via Web or mobile device. Complete CRM system supports multiple service addresses, contacts, notes, attachments, and service forms. Suited for those who service multiple sites and customer contacts, software lets users track activity under each location.

Dynamic Systems, Inc.    Redmond, WA 98052
May 03, 2012 SIMBA Lite 2012 software provides method to produce and track complete product labeling for fresh food. Designed for companies that process in bulk, system allows production line worker to change content of product labels on computer or touch screen, capturing product information such as weight, size, color, and grade, and print label with barcode identifier for that tote or carton. System gives user complete traceability of product from receiving to shipping.

Polaris Software Lab Ltd.    Chennai 603 103  India
May 01, 2012 Available for iPad, Intellect(TM) FABX (Financial Advisor Business eXchange) helps financial advisors engage clients in result-oriented conversations. Users gain single-point interface that offers 360° view of client. Achieving Advisor Desktop Aggregation by orchestrating data from multiple sources, software provides on-demand intelligence about clients across multiple channels, including mobile devices, and ensures consistent application experience on desktop, laptop, and iPad.

Infusionsoft    Gilbert, AZ 85233
Apr 11, 2012 Addressing entire customer lifecycle, Infusionsoft Spring 2012 Release combines CRM, email marketing, eCommerce, and marketing automation into one system. Modern UI and functional role-based navigation facilitate use, while visual campaign designer shows users how to design and create automatic marketing campaigns. In addition to dynamic, visual lead-scoring rules, features include Web analytics, visitor tracking, and landing pages that help attract and capture leads.

ARRIS    Suwanee,, GA 30024
Apr 10, 2012 Supporting handheld devices and tablets, ARRIS WorkAssure Workforce Management provides cable broadband operators with comprehensive suite of tools to optimize customer service and event resolution with real-time interconnection of field service, dispatching, inventory, and support staff. With program, operators can streamline operations through workflow optimizations that maximize productivity and minimize errors.

Voice4net    Lewisville, TX 75057
Apr 09, 2012 Suitable for premise-based and hosted environments, Contact Center HD proactively manages customer interactions. Program integrates voice, email, web, and chat interactions, as well as social networks and mobility interactions, to provide multiple touch points to serve customers. Customer management ecosystem supports intelligent call routing, inbound/outbound automation, and integrated customer records as well as predictive customer profiles, real-time monitoring, and historical reports.

Deacom, Inc.    Wayne, PA 19087
Apr 06, 2012 Intended for mid-to-large sized batch process manufacturing companies, DEACOM ERP v14.3 provides optimized inventory management and quality control functionalities, including global unit of measure table, master production calendar for job scheduling, lot location capabilities, master lots, and container tracking for license plating. Web-based DEACOM Help System provides supporting documents on main DEACOM application, warehouse management system, and DEACOM API library.

TelStrat    Plano, TX 75074
Apr 04, 2012 With Engage Quality, contact centers have tools to deliver targeted evaluation and comprehensive training, calibrated for consistency, across team or entire organization. Program incorporates advanced agent evaluation, calibrated assessment, integrated e-learning, and fully customizable agent performance reporting.

Neudesic, LLC    Irvine, CA 92618
Mar 29, 2012 Available across cloud, on-premise, and mobile platforms, Neudesic Pulse v3.0 integrates with Microsoft SharePoint, CRM, Lync, Office 365, and legacy applications. Unified Activity Stream allows users in Microsoft CRM to collaborate within accounts, opportunities, or leads with other users of Neudesic Pulse collaborating in SharePoint, line of business application, or browser. With direct messaging, users can engage in one-to-one or group conversations without leaving Pulse.

TGO Consulting Inc    Markham   Canada
Mar 20, 2012 Featuring Excel as user interface, True Sky(TM) provides spreading/calendarization of values, mass adjustments by amount or percentage, global what-if modeling and unlimited versioning. Detailed notes, explanations, and documents can all be attached to spreadsheets, and planning data is stored in SQL Server, allowing it to scale to large number of users. Reporting and analysis of planning data is available from within Tru Sky, but commercially available analytical/reporting tools can also be used.

LITEBI 3    Valencia   Spain
Mar 14, 2012 With analytics, dashboards, data integration, alarms, and scorecards, LITEBI helps SMBs and large companies who work with SugarCRM extract maximum value from their information. Relevant information obtained directly from customers promotes good decision making, monitoring campaigns aid analysis of customer and potential customer behavior, and information is available for access at any time. Functionality also helps users identify weaknesses and strengths in sales and marketing processes.