Product News: Software
Telecommunications Software manages PBX policy and security.
Press Release Summary:
December 14, 2012 - Added to Proteus Call Accounting applications, PBX Control provides Computer Telephony Integration between Private Branch Exchanges and Proteus application. Click-2-Dial offers seamless dialing from Proteus Online Directory, while Phone Guardian allows administrators to define active and inactive times for extensions, disabling extensions during inactive hours. With Fraud Guard real-time alerting/monitoring application, alert triggers can disable extension when predefined threshold is reached.
Original Press Release
CTI Group Launches Proteus PBX Control, a New Enhancement to the Proteus Product Suite
Press release date: December 11, 2012
The PBX Control module provides Computer Telephony Integration (CTI) between a number of Private Branch Exchanges (PBXs) and the Proteus application. Three key additional Proteus functions are offered by the module. Firstly, Click-2-Dial provides users with seamless dialling from the Proteus Online Directory. Secondly, Phone Guardian allows administrators to define active and inactive times for extensions, disabling extensions during inactive hours. Finally, Fraud Guard, the real time alerting and monitoring application, includes additional alert triggers than can disable an extension when a predefined threshold is reached, including cost and usage thresholds.
Trevor Davis, Head of Products at CTI Group, commented, "This is a major new area of focus for the Proteus product suite. Proteus has traditionally been passive in the network. We are now adding functionality that provides telecom administrators with useful and effective tools to manage PBX policy and security, as well as enhancing the end user interface with the product."
For more information about Proteus, please visit http://www.ctigroup.com.
About CTI Group
CTI Group (Holdings) Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group's SmartBill®, SmartRecord® and Proteus® product suites offer a full array of solutions for traffic analysis, post-billing call analysis, customer care and call recording.
CTI Group's products are used by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group maintains overseas offices in London and Blackburn, UK. For more information, please visit CTI Group's website at www.ctigroup.com .