CTI Group (Holdings), Inc.

Software

Telecommunications Software manages PBX policy and security.

Added to Proteus Call Accounting applications, PBX Control provides Computer Telephony Integration between Private Branch Exchanges and Proteus application. Click-2-Dial offers seamless dialing from Proteus Online Directory, while Phone Guardian allows administrators to define active and inactive times for extensions, disabling extensions during inactive hours.Â- With Fraud Guard real-time...

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Software

CTI Group to Launch Integrated Call Recording with Audio Mining for Mitel Platform

INDIANAPOLIS - CTI Group (Holdings) Inc. (OTCQB: CTIG), a leading developer of telecommunications solutions for fixed, mobile and converged communications, is announcing the launch of the first fully integrated call recording and audio mining solution built for the Mitel platform at the Mitel Business Partner Conference 2012 in San Diego, California. For this year's event at the Manchester Grand...

Read More »
Software

Billing Analytics Software serves telecommunications providers.

Analysis Core v1.05 delivers carrier partner end-users with feature set for billed communication cost analysis and management. Used in combination or independently, split-charging and multiple instance tools help extract meaningful, actionable information from billing data. They specifically enable re-assignment of charges from handset or cost center to another for budgeting while also allowing...

Read More »
Software

Call Accounting Software supports hybrid environments.

As scalable solution, Proteus® 7 SP1 helps companies analyze costs and usage of voice systems as migration occurs from digital PBX to IP PBX. Full support is provided for extension mobility in addition to audio, audio conference, video, video conferencing, mobile, and IM. Compatible with mobile, VoIP, and PBX systems, software lets users partition single physical switch into number of...

Read More »
Software

VoIP Call Recording Software is intended for hosted providers.

Recording from one central location in network, SmartRecord IP v2.0 provides dashboards and reporting functions that let managers monitor departmental telecommunications usage. Scalable solution, accessed via Web-based browser interface, offers various call accounting features as well as alert/notification capability, permissions-based access, and CRM integration. It also supports monitoring of...

Read More »
Software

Software helps monitor departmental telecommunications usage.

With call accounting features including dashboards, alerts, and reporting functionality, SmartRecord IP v2.0 provides organizations with complete communications management solution. It features certified integration with IBM BladeCenter® solution and can leverage carrier-grade Linux-based Oracle/BEA SIP Applications Server. Software also provides native support for 64-bit hardware and...

Read More »
Software

VoIP Call Recording Solution integrates with CRM software.

Offered as Web-based, VoIP call recording solution, SmartRecord® IP v2.0 lets users instantly archive calls, meetings, webinars, and negotiations to SugarCRM, which allows companies to track and manage customer relations. Calls are recorded based on user-supplied specifications and archived in MP3 format of choice. Before placing follow-up call, user can review past correspondence to make...

Read More »
Software

Telecommunications Software manages PBX policy and security.

Added to Proteus Call Accounting applications, PBX Control provides Computer Telephony Integration between Private Branch Exchanges and Proteus application. Click-2-Dial offers seamless dialing from Proteus Online Directory, while Phone Guardian allows administrators to define active and inactive times for extensions, disabling extensions during inactive hours.Â- With Fraud Guard real-time...

Read More »
Software

CTI Group to Launch Integrated Call Recording with Audio Mining for Mitel Platform

INDIANAPOLIS - CTI Group (Holdings) Inc. (OTCQB: CTIG), a leading developer of telecommunications solutions for fixed, mobile and converged communications, is announcing the launch of the first fully integrated call recording and audio mining solution built for the Mitel platform at the Mitel Business Partner Conference 2012 in San Diego, California. For this year's event at the Manchester Grand...

Read More »
Software

Billing Analytics Software serves telecommunications providers.

Analysis Core v1.05 delivers carrier partner end-users with feature set for billed communication cost analysis and management. Used in combination or independently, split-charging and multiple instance tools help extract meaningful, actionable information from billing data. They specifically enable re-assignment of charges from handset or cost center to another for budgeting while also allowing...

Read More »
Software

Call Accounting Software supports hybrid environments.

As scalable solution, Proteus® 7 SP1 helps companies analyze costs and usage of voice systems as migration occurs from digital PBX to IP PBX. Full support is provided for extension mobility in addition to audio, audio conference, video, video conferencing, mobile, and IM. Compatible with mobile, VoIP, and PBX systems, software lets users partition single physical switch into number of...

Read More »
Software

VoIP Call Recording Software is intended for hosted providers.

Recording from one central location in network, SmartRecord IP v2.0 provides dashboards and reporting functions that let managers monitor departmental telecommunications usage. Scalable solution, accessed via Web-based browser interface, offers various call accounting features as well as alert/notification capability, permissions-based access, and CRM integration. It also supports monitoring of...

Read More »
Software

Software helps monitor departmental telecommunications usage.

With call accounting features including dashboards, alerts, and reporting functionality, SmartRecord IP v2.0 provides organizations with complete communications management solution. It features certified integration with IBM BladeCenter® solution and can leverage carrier-grade Linux-based Oracle/BEA SIP Applications Server. Software also provides native support for 64-bit hardware and...

Read More »
Software

VoIP Call Recording Solution integrates with CRM software.

Offered as Web-based, VoIP call recording solution, SmartRecord® IP v2.0 lets users instantly archive calls, meetings, webinars, and negotiations to SugarCRM, which allows companies to track and manage customer relations. Calls are recorded based on user-supplied specifications and archived in MP3 format of choice. Before placing follow-up call, user can review past correspondence to make...

Read More »

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