ThomasNet News Logo
Sign Up | Log In | ThomasNet Home | Promote Your Business

JULABO USA, Inc. Expands Customer Support through Chat Service

Print | 
Email |  Comment   Share  

Julabo USA, Inc.
884 Marcon Blvd.
Allentown, PA, 18109
USA



Press release date: July 30, 2014

Live chat is a great way to get fast communication with a company. "Customers like to have the option to quickly and easily access information, and our chat service can give that to them" said Dirk Frese, Director of Sales and Marketing at JULABO USA.

The online chat service can provide a better customer experience because you instantly have access to a live person once you visit the JULABO website. When you're finished speaking to the online customer support specialist you also have the option of emailing the chat transcript to yourself. Another convenient aspect of the chat service is the ability for customers to multi-task. Browsers can easily chat with an online agent while they are looking at various pages within the JULABO website.  "We understand that when you're working on experiments your time is valuable and the quicker you can get an answer, the better" said Dirk. "We're confident that users will enjoy all of the added benefits."

JULABO is the first among its competitors to introduce this feature to their website. "We're known for our quality service and the fact that customers get personal attention each time they contact us" said Dirk, "adding another mode of communication  is just another way to show our customers that no matter what their method is, we're here to support them and our products 100%."

Visit Julabo's website to experience JULABO's new chat feature: http://www.julabo.com

Print | 
Email |  Comment   Share  
Contacts: View detailed contact information.


 

Post a comment about this story

Name:
E-mail:
(your e-mail address will not be posted)
Comment title:
Comment:
To submit comment, enter the security code shown below and press 'Post Comment'.
 



 See related product stories
More .....
 See more product news in:
Services
Software
 More New Product News from this company:
Vent Free Recirculating Coolers promote flexible placement.
Temperature Control System facilitates flow measurement.
More ....
| Featured Manufacturing Jobs
 Other News from this company:
JULABO USA, Inc. Launches YouTube Channel Featuring Helpful Service Videos
JULABO USA Celebrates 20 Years in the U.S.
JULABO USA Inc. Presents the New PRESTO® W91 and W92 Series of Highly Dynamic Temperature Control Systems
Innovative Temperature Technology
More ....
 Tools for you
Watch Company 
View Company Profile
Company web site
More news from this company
E-mail this story to a friend
Save Story
Search for suppliers of
Customer Service Inbound & Outbound Voice, Chat & e-mail


Home  |  My ThomasNet News®  |  Industry Market Trends®  |  Submit Release  |  Advertise  |  Contact News  |  About Us
Brought to you by Thomasnet.com        Browse ThomasNet Directory

Copyright © 2014 Thomas Publishing Company. All Rights Reserved.
Terms of Use - Privacy Policy



Error close

Please enter a valid email address