RightNow Technologies, Inc.

Software

RightNow Enhances On Demand CRM Solution for Retailers

RightNow Retail Helps Companies Cost Effectively Drive Sales, Capture Customer Feedback and Measure Success BOZEMAN, Mont., Feb. 12 -- RightNow-® Technologies (NASDAQ:RNOW) today announced enhancements to RightNow Retail, its on demand customer relationship management (CRM) solution tailored for retailers. For more information about RightNow Retail go to: http://www.rightnow.com/retail New...

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Software

CRM Software supports 21 languages and dialects.

Enterprise-class, on demand solution for customer service, sales, marketing, and feedback, RightNow v8.1 includes RightNow Connect which is standards-based SOA integration framework that helps companies connect their CRM solution with other systems in organization. Enabling companies to get complete view of customer activities, RightNow Connect performs data, business process, desktop, packaged...

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Software

Retail Software tailors communications for customers.

RightNow Retail customer relationship management (CRM) solution enables retailers to obtain information from customer interactions for more individually tailored communications. Software as a service features include shopper registration, specific product location, and cross sell offers for each step that utilize context-sensitive information to focus sales efforts.

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Communication Systems & Equipment

Customer Service Leaders Genesys and RightNow Deliver Integrated Solution for Customer Interaction Management, Voice Self-Service and Multi-Channel Contact

SAN FRANCISCO and BOZEMAN, Mont., April 24 -- RightNow-® Technologies (NASDAQ:RNOW) and Genesys Telecommunications Laboratories, Inc., an Alcatel-Lucent company (Euronext Paris and NYSE: ALU), today announced they have tightly integrated their customer service application suites and will deliver a joint offering available by the end of May. The joint solution, which expands the existing...

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Software

CRM Software is CSLIC-ready.

Designed to help federal agencies provide high level of service and support to citizens and residents, RightNow Federal Government combines CRM software and federal best practices. It incorporates reports/recommendations developed by Citizen Service Levels Interagency Committee (CSLIC) including customized CSLIC reporting tools and CSLIC surveys. Features include government-specific terminology,...

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Software

RightNow Enhances On Demand CRM Solution for Retailers

RightNow Retail Helps Companies Cost Effectively Drive Sales, Capture Customer Feedback and Measure Success BOZEMAN, Mont., Feb. 12 -- RightNow-® Technologies (NASDAQ:RNOW) today announced enhancements to RightNow Retail, its on demand customer relationship management (CRM) solution tailored for retailers. For more information about RightNow Retail go to: http://www.rightnow.com/retail New...

Read More »
Company News

RightNow Technologies to Present at Upcoming Financial Conferences

BOZEMAN, Mont., Feb. 5 / -- RightNowÂ-® Technologies (NASDAQ:RNOW), a leading provider of on demand CRM software solutions, today announced that it will be presenting at the following conferences: o Thomas Weisel Partners Technology, Telecom & Internet Conference 2008 in San Francisco, CA on Wednesday, February 6, 2008 at 2:05 p.m. PT. o 2008 Deutsche Bank Small and Mid Cap Growth Conference...

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Company News

RightNow Technologies to Webcast Analyst Day Presentations

BOZEMAN, Mont., Aug. 17 -- RightNowÂ-® Technologies (NASDAQ:RNOW) today announced that it will be hosting an Analyst Day on August 28, 2007 at the Broadmoor Hotel in Colorado Springs, CO, from 7:30am to 9:15am MDT. The day's agenda will include presentations by RightNow Technologies Founder and CEO Greg Gianforte and CFO Susan Carstensen, along with other senior executives and partners. A...

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Software

CRM Software supports 21 languages and dialects.

Enterprise-class, on demand solution for customer service, sales, marketing, and feedback, RightNow v8.1 includes RightNow Connect which is standards-based SOA integration framework that helps companies connect their CRM solution with other systems in organization. Enabling companies to get complete view of customer activities, RightNow Connect performs data, business process, desktop, packaged...

Read More »
Software

Retail Software tailors communications for customers.

RightNow Retail customer relationship management (CRM) solution enables retailers to obtain information from customer interactions for more individually tailored communications. Software as a service features include shopper registration, specific product location, and cross sell offers for each step that utilize context-sensitive information to focus sales efforts.

Read More »
Communication Systems & Equipment

Customer Service Leaders Genesys and RightNow Deliver Integrated Solution for Customer Interaction Management, Voice Self-Service and Multi-Channel Contact

SAN FRANCISCO and BOZEMAN, Mont., April 24 -- RightNow-® Technologies (NASDAQ:RNOW) and Genesys Telecommunications Laboratories, Inc., an Alcatel-Lucent company (Euronext Paris and NYSE: ALU), today announced they have tightly integrated their customer service application suites and will deliver a joint offering available by the end of May. The joint solution, which expands the existing...

Read More »
Company News

RightNow Helps Leading Retailers Support Their Brands with Exceptional Customer Experiences

Cabela's, drugstore.com, Hallmark.com, Sharper Image, Snapfish, The Right Start and Ulta Use RightNow to Increase Customer Loyalty and Drive Sales RightNow to Host Retail Webcast on May 23 BOZEMAN, Mont., May 8 -- Many of the world's leading retailers use RightNowÂ-® Technologies (NASDAQ:RNOW) on demand customer relationship management (CRM) solutions to cost effectively acquire new...

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Software

CRM Software is CSLIC-ready.

Designed to help federal agencies provide high level of service and support to citizens and residents, RightNow Federal Government combines CRM software and federal best practices. It incorporates reports/recommendations developed by Citizen Service Levels Interagency Committee (CSLIC) including customized CSLIC reporting tools and CSLIC surveys. Features include government-specific terminology,...

Read More »
People in the News

RightNow CEO Greg Gianforte Keynotes at SaaScon

BOZEMAN, Mont., April 17 / -- RightNow(R) Technologies (NASDAQ:RNOW) president and CEO Greg Gianforte explained to SaaScon attendees how software-as-a-service is enabling companies to fulfill the rapidly rising expectations of consumers, enabling them to build brand value and retain customer loyalty in a market where the competition is always just a click away. Gianforte made his remarks during a...

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People in the News

RightNow Technologies Chairman and CEO to Keynote the Credit Suisse Disruptive Technology Conference on Thursday February 8, 2007

BOZEMAN, Mont., Feb. 5 -- RightNowÂ-® Technologies (NASDAQ:RNOW) today announced that Greg Gianforte, Chairman and CEO, will keynote the Credit Suisse Disruptive Technology Conference on Thursday, February 8, 2007, at 8:00 a.m. PT in San Francisco, CA. Mr. Gianforte's keynote, The Year of the Consumer, will describe the growing power of consumers and how delivering exceptional customer...

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