Vector Networks Inc.
Unit 123
Atlanta, GA 30318
Software tracks and manages help desk issues.
HelpDesk v5.0 offers features to automate and streamline help desk process. Service Level Agreement (SLA) Management helps define, document, manage, and monitor SLAs using automatic reminders and reports to review performance of each agreement. Time-Based Escalation assigns unique escalation rules and defines business hours for each SLA, HelpDesk then assigns and re-assign open issues and sends...
Read More »Software provides enterprise desktop management.
PC-Duo Enterprise v4.0 consists of IT management tools for maintaining performance and compliance of enterprise desktops and servers. Software Identification Manager shows serial number of most Microsoft(TM) software installed on network, helping organizations protect themselves from legal liability and fines associated with software piracy compliance. IP address range polling and Active...
Read More »Software provides console-based PC and server management.
Modular PC-Duo Enterprise v3.0 maximizes benefit of having Active Directory Organizational Unit structure by importing OU Path for each PC as new property. OU Path can then be combined with other inventory characteristics to generate flexible Dynamic Groups, which simplify, modify, and protect AD structure. Web-based portal uses standard browser to provide secure and authorized users...
Read More »Software tracks and manages help desk issues.
HelpDesk v5.0 offers features to automate and streamline help desk process. Service Level Agreement (SLA) Management helps define, document, manage, and monitor SLAs using automatic reminders and reports to review performance of each agreement. Time-Based Escalation assigns unique escalation rules and defines business hours for each SLA, HelpDesk then assigns and re-assign open issues and sends...
Read More »Software provides enterprise desktop management.
PC-Duo Enterprise v4.0 consists of IT management tools for maintaining performance and compliance of enterprise desktops and servers. Software Identification Manager shows serial number of most Microsoft(TM) software installed on network, helping organizations protect themselves from legal liability and fines associated with software piracy compliance. IP address range polling and Active...
Read More »Software provides console-based PC and server management.
Modular PC-Duo Enterprise v3.0 maximizes benefit of having Active Directory Organizational Unit structure by importing OU Path for each PC as new property. OU Path can then be combined with other inventory characteristics to generate flexible Dynamic Groups, which simplify, modify, and protect AD structure. Web-based portal uses standard browser to provide secure and authorized users...
Read More »