World's Leading Document Management Company Selects ClickSoftware to Optimize Scheduling of Field Service Engineers
Solution to Help Maximize Both Customer Responsiveness and Productivity
BURLINGTON, Massachussets, April 11 -- ClickSoftware Technologies Ltd. (NasdaqCM: CKSW), a leading provider of mobile workforce management and service optimization solutions, today announced the signing of an agreement with one of the world's leading document management company for optimizing utilization of field service engineers. The solution is expected to help this company improve both customer satisfaction and business metrics by increasing responsiveness to customers and workforce productivity.
"This win is another indication of ClickSoftware's unique ability to
address the need for service optimization in large office equipment
companies. Optimizing a large workforce across wide territories with tight
demands on service level commitments will provide this new customer with the
competitive advantage that comes with superior responsiveness to clients
using critical equipment. At the same time, improvements in productivity and
other efficiencies go straight to the bottom line," said Dr. Moshe BenBassat,
Chairman and CEO of ClickSoftware.
"This transaction does not materially impact the Company's results for
the first quarter ended March 31, 2007. Nevertheless, this transaction and
others signed in the first quarter led to a solid first quarter results
providing us with the confidence that we are on track to achieve our annual
growth targets." Dr. BenBassat added.
The company is scheduled to announce first quarter 2007 financial results
during pre-market hours on May 2, 2007. Details regarding the investors
conference call and webcast were included in a separate press release dated
April 11, 2007.
About ClickSoftware
ClickSoftware is the leading provider of mobile workforce management and
service optimization solutions that create business value for service
operations through higher levels of productivity, customer satisfaction and
cost effectiveness. Combining educational, implementation and support
services with best practices and its industry leading solutions,
ClickSoftware drives service decision making across all levels of the
organization. From proactive customer demand forecasting and capacity
planning to real-time decision-making, incorporating scheduling, mobility and
location based services, ClickSoftware helps service organizations get the
most out of their resources. With over 100 customers across a variety of
industries and geographies, and strong partnerships with leading platform and
system integration partners - ClickSoftware is uniquely positioned to deliver
superb business performance to any organization. The company is headquartered
in Burlington, MA and Israel, with offices in Europe, and Asia Pacific.
For more information about ClickSoftware, please call +1-(781)-272-5903
or +1-(888)-438-3308, or visit www.clicksoftware.com
Source: ClickSoftware Technologies Ltd
Contact:
Joanna Giannotti,
ClickSoftware, Inc.,
+1-781-272-5903 x2235,
Joanna.giannotti@clicksoftware.com
