Viessmann Recalls Boilers Due to Carbon Monoxide Hazard

WASHINGTON, April 25, 2019 /PRNewswire/ -- https://www.cpsc.gov/Recalls/2019/Viessmann-Recalls-Boilers-Due-to-Carbon-Monoxide-Hazard 

Recall Summary

Name of Product: Vitodens boilers

Hazard: The boiler heat exchanger back plate can corrode and leak flue gases, allowing the boiler to emit excessive amounts of carbon monoxide, posing a CO poisoning hazard to consumers.

Remedy: Repair

Consumers with recalled boilers should immediately contact the installer or distributor from whom they purchased the boiler or Viessmann to schedule a free in-home safety inspection and repair. Consumers who continue the use of the boilers while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.

Consumer Contact: 

Viessmann at 800-288-0667 from 8:30 a.m. to 5 p.m. ET Monday through Friday, by email recall@viessmann.com or online at www.viessmann.com and click on "Important Notice" located in the middle of the homepage for more information. 

Recall Details

Units: About 2,900 (in addition, about 1,400 were sold in Canada)

Description: This recall involves the Vitodens 200-W and Vitodens 222-F series boilers used for space or domestic water heating. There are five affected models in a specific serial number range. The Vitodens 200-W is a wall hung unit, housed in a white metal box about 38 inches high and 18 inches wide. The Vitodens 222-F is a floor mounted unit, housed in a white metal box about 68 inches tall and 24 inches wide. The name "Vitodens" is printed on the label on the outside of the boiler box. The product name and model number can be found on the left side of the boiler cover. The serial number can be found on the underside of the wall mounted boiler and on the center section on the floor mount model.

Product                           Model                           Part Number                           Serial Number Range

Vitodens 200-W              B2HB 19                          7538092                         7538092401003107 to 7538092701038106

                                        B2HB 26                          7538093                         7538093401002107 to 7538093701177109

                                        B2HB 35                          7538094                         7538094401003101 to 7538094701446103

Vitodens 222-F                B2TB 19                          7542250                         7542250401001100 to 7542250401210106

                                         B2TB 35                          7542251                        7542251401001107 to 7542251701257105

Incidents/Injuries: None reported

Sold at: Viessmann Authorized Dealers from September 2014 through October 2018 for between $2,700 and $4,200.

Importer/Distributor: Viessmann Manufacturing Company (U.S.) Inc., of Warwick, R.I. 

Manufacturer: Viessmann Werke GmbH & Co KG, of Germany

Manufactured in: Germany

Health Canada's press release is available at: https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/69606r-eng.php

This recall was conducted voluntarily by the company under CPSC's Fast Track Recall process. Fast Track recalls are initiated by firms who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About U.S. CPSC: 

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

CPSC Consumer Information Hotline

Contact us at this toll-free number if you have questions about a recall:

800-638-2772 (TTY 301-595-7054)

Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime

Call to get product safety and other agency information and to report unsafe products.

Media Contact

Please use the phone numbers below for all media requests.

Phone: 301-504-7908

Spanish: 301-504-7800

Web Site: http://www.cpsc.gov

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