Mobile workforce management software visionary also a leader in delivering innovative mobile solutions with the ETAdirect Mobility App, the only app of its kind that can be deployed on any device or platform
CLEVELAND - With its browser-based and HTML5-driven ETAdirect Mobility App, the only mobile workforce management solution that can be run on any device or platform, TOA Technologies received the award for "Best Mobile App" at the 2012 Northeast Ohio Software Association (NEOSA) Best of Tech awards. The award was presented in Cleveland on April 19 as part of the 2012 NEOSA Tech Week.
"Like all of us, people working in the field use the most current mobile devices, and they've come to expect a high degree of availability on a broad range of smartphones and tablets," said Yuval Brisker, co-founder and CEO of TOA Technologies. "We directly address this expectation with our HTML5-based ETAdirect Mobility App, the most advanced app of its kind.
"Our app is easy to use for the mobile workforce, and it's easy to deploy and maintain for those people supporting them - dispatchers, operations management and IT. The bottom line is that when it comes to mobility, it's all about easy. We're proud that we're the only solution provider in our market with a groundbreaking solution that meets all of these advanced mobile computing needs," said Brisker.
TOA Technologies created its ETAdirect Mobility App to be device, carrier and operating system agnostic. It's based on HTML5 technology and delivered through the browser, without relying on any third-party platforms. Unlike an app that companies have to download from an app store locally and then maintain on individual devices, TOA's Mobility App can be automatically updated without a costly and labor-intensive investment from IT.
Powered by TOA's predictive analytics-based solution, the ETAdirect Mobility App provides:
- Robust offline capabilities that can withstand device operating system
crashes and battery loss
- Short roll-out time, which was recently demonstrated at DISH Network,
where the Mobility App was deployed to more than 14,000 field workers in
less than four months
- Ease of maintenance; updates can be pushed automatically to all devices
instead of having to upgrade individual devices one at a time
"In addition to being a mobility leader in our market, we're honored to be recognized as a technology innovator," said Brisker. "With customers and TOA team members from New Zealand to New York, we're proud to represent a vibrant, supportive technology community as we continue our growth throughout the world."
For more information about TOA Technologies and its ETAdirect Mobility App, visit www.toatech.com.
About TOA Technologies
TOA Technologies is the leading provider of cloud-based mobile workforce management applications for large and medium-sized enterprises. ETAdirect, TOA's patented platform, improves customer service while dramatically reducing operational costs and delivering immediate return on investment. As the industry's only complete on-demand solution using predictive, time-based analytics, ETAdirect reduces customer wait times while increasing field workforce efficiency. TOA's system deploys quickly, is highly configurable and is easily integrated with existing CRM solutions.
ETAdirect manages the mobile workforces of global brands in the satellite/cable/broadband, telecom, insurance, home services and retail industries. Named Best of Breed and Visionary solution in the Gartner Magic Quadrant for Field Service Management, 2011, TOA Technologies is headquartered in the United States and has offices in Europe and Latin America.
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