Tel Aviv/Cologne - Top Image Systems, Ltd. (NASDAQ: TISA), a leading ECM (Enterprise Content Management) intelligent content capture and delivery solutions provider, and Fujitsu company PFU Imaging Solutions Europe today announced signing a joint deal with Nuon. Nuon, a subsidiary of Vattenfall AB, and one of the leading suppliers of gas, electricity, heat and cooling with over 2.3 million customers in the Netherlands, selected eFLOW® for its advanced Digital Mailroom and Invoice Processing solution supported by Fujitsu high-speed scanning.
An early adopter of intelligent recognition, Nuon has deployed eFLOW not only for automated Purchase-to-Payment, but also for automated HR document management as well as for an advanced Digital Mailroom implementation that ensures prompt response to all incoming customer communications, via fax, email, letter or call center. To optimize call center activities, Nuon uses eFLOW Digital Mailroom to automatically classify incoming documents for different workflows according to attributes such as priority, topic and agent skills. eFLOW then extracts information to empower call center agents to complete processes more promptly and effectively.
In an open energy market in which customers can switch suppliers freely, Nuon must maximize efficiency and customer responsiveness. eFLOW helps the company meet its SLAs through automated invoicing with full integration with SAP and transparent control of correspondence with customers. The system lets Nuon minimize slow, error-prone manual operations and replace them with best practice business processes based on high-speed scanning, integrated workflows, full compliance with tax legislation and significant reduction of paper archives.
"We are convinced that Nuon will benefit from the combination of Fujitsu's best-in-class-scanners, in this case the production scanner fi-6800, and with Top Image Systems content capture and delivery solutions," comments Douglas Rudolph, General Manager, Marketing EMEA, Fujitsu company PFU Imaging Solutions. "Scan-to-process is a key initiative for our company. Scanning documents has moved away from an end of the work chain activity to the start of a business process; reducing cost and improving productivity. Nuon's solution with TIS and Fujitsu scanners is a prime example of this in action."
"We are proud to partner with a powerful document scanner supplier such as Fujitsu to provide comprehensive hardware and software solutions to key European enterprises in every industry," remarks Michael Schrader, Managing Director, TIS EMEA. Savvy businesses such as Nuon recognize the value of partnering with technology leaders that they can rely upon to consistently provide superior equipment, solutions and service to run competitive, cost-effective daily operations. In the complex, dynamic and highly regulated energy and utilities sector, satisfied customers such as Stadtwerke Mainz, RheinEnergie and Enel are turning to Top Image Systems to better leverage their existing systems and resources and improve accessibility to the growing volume of data they collect every day. By partnering with Fujitsu on this and many similar deals, we expect our business to grow rapidly, in the energy as well as in other key content-rich industry sectors."
N.V. Nuon Energy is a Dutch energy company with 5,862 employees or 5,490 full time equivalents (FTE) serving 2.3 million customers, businesses and (public) organizations in the Netherlands. Nuon produces and supplies electricity, gas, heat and cooling and offers its customers a wide range of energy-saving products and services. With a turnover of Euros 4,450 million in 2011, Nuon holds a top three position in the Dutch energy market.
PFU Limited (Japan), a Fujitsu company, is the maker of Fujitsu scanners. The company is a globally active IT provider that designs, manufactures and markets computer hardware, peripheral products and enterprise software. PFU offers the broadest portfolio of document scanners for professional personal, desktop, workgroup and high-volume production environments and is one of the world's leading document scanner companies. PFU has been engaged in the document imaging scanner business for more than 20 years and generates an annual turnover of $1 billion. http://www.pfu.fujitsu.com/en
Operating in Europe, the Middle East, and Africa (EMEA), PFU Imaging Solutions Europe Limited is responsible for marketing and sales of the Fujitsu document scanners. The European company was established in the United Kingdom in 1981 and has subsidiaries in Germany and Italy.
About Top Image Systems
Top Image Systems(TM) (TIS(TM)) Ltd. is a leading innovator of enterprise solutions for managing and validating content entering organizations from various sources. Whether originating from mobile, electronic, paper or other sources, TIS solutions deliver content across enterprise applications. TIS' eFLOW Platform is a common platform for the company's solutions which is marketed in more than 40 countries through a multi-tier network of distributors, system integrators, value-added resellers and strategic partners. Visit the company's website at www.TopImageSystems.com for more information.
Director of Corporate Marketing and Investor Relations
+972 3 767 9114