Thomson NETg Introduces EXIN Accredited ITIL® Training in the U.S. for Foundation Certificate in IT Service Management
SCOTTSDALE, Ariz., Dec. 19 /- To help meet the growing demand for quality Information Technology Infrastructure Library (ITIL®) training, Thomson NETg will release a five-part EXIN accredited e-learning series that will lead to the Foundation Certificate in IT Service Management.
As part of this offering, Thomson NETg has entered into a strategic agreement with Plexent, an IT service management firm, to provide mentoring support by ITIL® Certified Managers. Through this support, learners can pose questions via e-mail to certified ITIL® mentors during or after their training.
ITIL®, a library of proven best practices for IT services, has been adopted by many organizations worldwide and is now recognized as the global standard for IT service management. ITIL® contains a comprehensive description of the processes involved in managing IT infrastructures.
"Organizations have become increasingly aware of the importance of aligning IT service delivery with their company's goals," says Clint Everton, president of Thomson NETg. "We're very excited to add this globally recognized certification program to our extensive IT learning offering."
The number of ITIL certifications administered each year correlates with ITIL's adoption. According to EXIN, in 2005, it had administered approximately 170,000 ITIL certifications to-date worldwide. More than 150,000 of the exams administered were at the Foundations Certification level.
"This powerful strategic relationship provides Thomson NETg students with access to experts who have achieved the highest ITIL® certification standard," says Gordon Brown, president of Plexent. "Our ITIL® experts have experience working with some of the world's most forward-thinking IT organizations."
Thomson NETg's ITIL® series is intended for professionals involved in the delivery or support of IT services and features the following courses:
82221 -- ITIL -- Overview of ITIL® and IT Service Management
82222 -- ITIL -- Service Level, Availability, and Security Management
82223 -- ITIL -- Capacity, IT Financing, and Continuity Management
82224 -- ITIL -- Service Desk, Configuration, and Incident Management
82225 -- ITIL -- Problem, Change, and Release Management
About The Thomson Corporation and Thomson NETg
The Thomson Corporation (http://www.thomson.com/), with 2005 revenues of approximately $8.40 billion, is a global leader in providing integrated information solutions to business and professional customers. Thomson provides value-added information, software tools and applications to more than 20 million users in the fields of law, tax, accounting, financial services, higher education, reference information, corporate e-learning and assessment, scientific research and healthcare. With operational headquarters in Stamford, Conn., Thomson has more than 40,000 employees and provides services in approximately 130 countries. The Corporation's common shares are listed on the New York and Toronto stock exchanges (NYSE: TOC; TSX: TOC).
Thomson NETg (http://www.netg.com/) delivers powerful knowledge on demand to the global enterprise, helping to align people, processes and priorities at increasingly high levels. Its breadth and flexibility of knowledge resources, together with more than 35 years of enterprise empowerment experience, helps organizations of all sizes to successfully manage change, transform operations and exceed bottom-line expectations. Thomson NETg: Knowledge Now.
About Plexent
Plexent (http://www.plexent.com/) is a leading provider of Intellectual Property, itDNA®, servicing Fortune 500 companies, medium-sized businesses, government agencies and other organizations. Drawing extensively on experience in information technology and the best practices found in ITIL®, Plexent's offerings span IT service management; consulting, training and development, intellectual property and business technology services.
Based on ITIL®, ISO, and CMMI® standards, itDNA® allows customers to take control of their environment by defining the "what, why, and how," of their business and technical processes. The Plexent model defines, organizes, and categorizes the many best practices, resources, characteristics, and metrics involved in managing complex, distributed computing environments.
Source: Thomson Learning
CONTACT:
Lindsay Brown,
Director, Public Relations,
Thomson Learning Corporate Communications,
+1-203-539-8634,
lindsay.brown@thomson.com,
or
Melissa Ondo,
Sr. Mgr. Marketing,
Thomson NETg,
+1-480-315-4066,
melissa.ondo@thomson.com
Web site:
http://www.thomson.com/learning
http://www.plexent.com/
http://www.netg.com/
http://www.thomson.com/
