ThomasNet Helps Industry with Replacement Parts Sourcing and Sales
New Interactive, Exploded View Diagrams Make It Easier and Faster Than Ever to Identify Just the Right Spare Part
New York, NY (August 18, 2009)-Nothing lasts forever, and that applies to industrial products-from the centrifugal pumps that keep air conditioners running through record heat waves, to the brakes on a fleet of forklifts, to custom gauges on an assembly line. Too often, when these parts wear out, businesses run out of them, and this can be expensive, especially if the need for a replacement part stops production or stalls an operation. That scenario drives a rush to replace these damaged or worn out products; yet many don't know where to turn. They may not even know the supplier that provides the spare parts, or the part number that they need.
To overcome these challenges, ThomasNet (www.ThomasNet.com) has developed a new technology that allows industrial companies to provide their customers and prospects with Interactive Exploded View Diagrams directly on their websites. These diagrams are a significant improvement over the traditional diagrams used in the industry, notorious for their small and hard to read type and sketches. Now, ThomasNet's Interactive Exploded View diagrams clearly magnify each part and serial number of a complex industrial product or machine just by placing the mouse over the area. The new exploded view also clearly shows how the various parts fit together. Powered by ThomasNet's Navigator Platform, the technology makes it exponentially easier to find and order replacement parts, accessories or consumables.
"ThomasNet's technology makes it easy for us to help our customers and distributors find exactly what they need, as soon as they need it," said Carl Schneider, President, Axxis, which supplies industries with a full selection of nailers, staplers, packaging tools, and fasteners. "By clicking to the magnified views of our products, which may have more than 100 component parts, they can ensure a precise match while saving time. The technology further elevates the service we provide and helps to differentiate our company."
Buyers accessing these Interactive Exploded View Diagrams online can click on the image of the exact part they need, and then access full product details, whether or not they know the part numbers. From there, they can verify that they have the right part, request information or a quote, and even buy online from those suppliers with shopping cart technology-all with just a few clicks.
"The process of finding and sourcing replacement parts and consumables in the industrial space has always been a very difficult and time-consuming activity for both buyers and sellers," said Travis Sherbine, Senior Director of Marketing, ThomasNet's Web Solutions. "The new capabilities of the Navigator Platform let industrial suppliers provide superior customer service by taking what is traditionally a cumbersome offline activity and automating it on their websites. This translates to happier customers, and major savings in time and operational costs."
For more information, please call 866-662-0222 or go to WebSolutions.ThomasNet.com.
About ThomasNetSM
ThomasNet (www.ThomasNet.com) is the leading online destination connecting industrial sellers and buyers worldwide. Buyers from Fortune 500 companies, the government, the military and more depend on ThomasNet to search for and purchase the products and services they need. ThomasNet provides access to over 607,000 industrial companies, indexed by 67,000 product and service categories.
ThomasNet offers proprietary web-based technology to help industrial businesses increase sales, expand into new markets and improve efficiencies-ultimately succeeding in today's online environment. The company has more than a century of experience in the industrial market, and conducts ongoing research on buyers' and sellers' needs. ThomasNet has helped thousands of clients improve their sites with its Navigator Platform-which includes online catalogs, CAD drawings, e-commerce capabilities, content syndication, tracking/analytics, and more.
