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Telephony Software System offers VoIP-data lifecycle management.

Press Release Summary:

Suited for SME customers, PacketSmart Enterprise-Lite leverages real-time flow-based analysis to assess and manage branch office VoIP+Data networks. Platform comes with software pre-installed on Dell server and set of five 4 x 5 in. micro-appliances, which function as sniffers and double up as VoIP call generators for assessment purposes. With system, IT administrators can pre-assess data networks for VoIP readiness, monitor live VoIP calls, and troubleshoot VoIP signaling issues.

Original Press Release:

Packet Island, Inc. Releases PacketSmart-Lite for the Enterprise Market Comprehensive Data Flow and VoIP Management for Small and Mid-sized Businesses Deploying Unified Communications

Cupertino, CA - Packet Island, Inc. today announced the release of an enterprise-lite version of PacketSmart, the proven carrier-class VoIP-Data lifecycle management solution. With this new product release, Packet Island now offers small and mid-sized enterprise customers an affordable yet powerful solution that leverages real-time flow-based analysis to assess and manage branch office VoIP+Data networks.

Packet Island's PacketSmart Enterprise-Lite Platform comes with software pre-installed on a Dell server and a set of five 4"x5" micro-appliances. The micro-appliances function as sniffers and double up as VoIP call generators for assessment purposes.

This solution is targeted to IT administrators of small and mid-sized companies deploying VoIP for a handful of branch offices using mixed network topologies and multiple ISP WANs. IT administrators can use the solution to perform the following functions:

Pre-assess data networks for VoIP readiness

Verify LAN/WAN QoS design based on TOS or Diffserv

Monitor live VoIP calls (SIP-based) on a 24x7 basis

Troubleshoot VoIP signaling issues

Remote packet capture with Ethereal/Wireshark compatibility

Monitor Top-10 data flows on a 24x7 basis

Generate a variety of on-demand reports to summarize SLAs

SixL's, a customer of Packet Island, has been using the PacketSmart Enterprise edition to manage a VoIP-data network spanning over 20 branch office sites. According to Ron Denning at SixL's, "We have a converged VoIP-data network spanning multiple branch office sites and using a mixed vendor environment. PacketSmart's data and VoIP flow analysis capabilities have allowed us to quickly characterize user complaints on VoIP quality, and identify congestion sources. Without the comprehensive flow-by-flow visibility this solution has provided us, we would be struggling to support our VoIP-Data services."

"Customers are increasingly realizing that real-time flow-based analysis is a must-have to effectively manage the multi-site converged media networks of today. Traditional SNMP-based solutions are great at monitoring servers and network devices, but fall short when managing converged media. As VoIP adoption hits the mainstream, what enterprises need is a comprehensive product that can help them manage the lifecycle of their converged media networks that go beyond SNMP monitoring. With PacketSmart-Lite, we are offering the combined functionalities of a VoIP assessment tool, VoIP monitoring tool, VoIP verification tool, Remote packet capture tool, Traffic flow monitor, and Top-N flow monitor, all in one package. Bought as separate vendor tools, these capabilities would cost tens of thousands of dollars. However, with our all-inclusive PacketSmart-Lite package, customers get a complete package for under $8K", said Praveen Kumar, CEO of Packet Island, Inc.

About Packet Island

Founded in 2004, Packet Island Inc. is a privately-held, venture-backed company located in Cupertino, California. A leading innovator of Voice-Data Network Management solutions, Packet Island has pioneered the development of award-winning SaaS and platform solutions for managing converged media networks for MSPs and multi-site enterprises. More information can be found at

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