TalkSwitch and Apparent Networks Announce Diagnostic Software for TalkSwitch VAR Channel
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Network assessment solution helps TalkSwitch resellers ensure customers get maximum performance from their TalkSwitch equipment
SPRING VON, San Jose, CA, March 15 / -- TalkSwitch®, a company specializing in the design and manufacture of innovative telephone systems for small and multi-location businesses, and Apparent Networks, a software developer specializing in network assessment and performance solutions, today announced an agreement that will help TalkSwitch resellers ensure their customers are getting optimal performance out of their network equipment.
The agreement establishes AppareNet as the premier network assessment solution for TalkSwitch resellers. Using AppareNet, TalkSwitch resellers will be able to assess the state of their customers' networks, pinpoint and resolve configuration faults, and recommend necessary upgrades and improvements that will help them implement the perfect TalkSwitch solution for each customer's needs.
The AppareNet software analyzes local area network performance including bandwidth loss and usage, and identifies existing and potential bottlenecks and inefficiencies. By isolating and eliminating those problems, companies are able to maximize the return on their broadband investments, and experience the highest quality VoIP performance available.
"When a small business makes the move to Voice over IP, it is important to ensure that its network is properly configured to make the most of its existing bandwidth," said Jan Scheeren, President and CEO, TalkSwitch. "Giving our resellers the ability to ensure that a customer network is VoIP ready means a greater comfort level for those customers and a smoother TalkSwitch installation and experience."
Pre-deployment assessment is often overlooked by many small businesses even though it can lead to deployment and VoIP quality problems down the road. For resellers, adding AppareNet to their existing operation presents another opportunity to provide value-added services to their customers, and helps save them time and money while troubleshooting problems and potential problems at the customer premises.
"As companies adopt Voice over IP, the need for effective network performance becomes critical," said Irfhan Rajani, Apparent Networks President and CEO. "TalkSwitch is demonstrating incredible foresight with this partnership. Eliminating the risk harmful network conditions can add to the deployment will assure the customers will have a successful deployment that will complete on time with no budgetary surprises.
"IDC analysts say by 2007, VoIP could be a $16 billion market and comprise 75 percent of global voice communications. TalkSwitch resellers are poised to take advantage of this explosive growth opportunity. By focusing on the customer's quality-of-experience, TalkSwitch will accelerate their growth in market share," Rajani added.
TalkSwitch has a network of over 1300 North American resellers, and has recently expanded into the United Kingdom and Irish markets. UK customers can purchase TalkSwitch by visiting www.talkswitch.co.uk. In Canada, TalkSwitch is also available through White Radio, www.whiteradio.com.
Solutions from TalkSwitch are ideal for small and multi-location businesses with up to 32 telephone users per office. Each TalkSwitch telephone system comes loaded with a host of features, including multi-level auto attendants, call cascade options, voicemail and much more.
TalkSwitch can be found exhibiting at Spring VON in booth No. 1438. Apparent Networks is in booth No. 1239.
About TalkSwitch®
TalkSwitch designs innovative telephone systems that provide small offices with powerful communications solutions at unprecedented prices. TalkSwitch is feature-rich, uniquely customer installable and easily upgradeable and expandable. Delivering powerful remote extension capabilities and a choice of PSTN or combined PSTN/VoIP connections, TalkSwitch is the ideal hybrid PBX for small and multi-location businesses with 1 to 32 phone users per office. For more information call (888) 332-9322 or visit our website at www.talkswitch.com.
About Apparent Networks
Apparent Networks, Inc., develops and markets software for data, voice and video that is uniquely capable of providing unprecedented visibility into any network and quickly detecting network bottlenecks that are at the root of degraded end-user experience. Its AppareNet(TM) software solutions provide clear, concise, actionable information to resolve bottlenecks and correct network faults, and thereby extensively improve application performance. Apparent Networks' customers include IBM, VERITAS Software, Network Appliance, CNT, TELUS, FedEx, DHL Systems, the United States Department of Defense, Lockheed Martin Corp., Disney and Electronic Arts. The privately held company has offices in Seattle, WA and Vancouver, Canada. For more information, visit www.apparentnetworks.com.
Source: TalkSwitch
CONTACT: Chris Brennan, Public Relations Manager, TalkSwitch,
(613) 725-2980 x 136, (888) 332-9322 x 136, cbrennan@talkswitch.com; Alison
Northey, Manager, Communications, Apparent Networks, Inc., (604) 250-0629
cell, anorthey@apparentnetworks.com
