Software suits sales professionals and small businesses.
Press Release Summary:
Combining PC-based tools and Internet-based solutions, Rave CRM presents visual information that helps sales professionals be more effective. Bundling 3 sales processes, complete with sales stages and tasks, it helps qualify deals accurately, complete discovery thoroughly, and shorten sales cycles. Users can easily log sales activities and capture more details about each deal. Features include Star Rankings, Smart Filters(TM), Activity Maps(TM), Activity Automator(TM), and RSS Automator(TM).
Original Press Release:
Entellium Announces Rave CRM
The CRM industry's first installable on-demand application designed by sales professionals, for sales professionals
SEATTLE, Nov. 14 / - Entellium today announced the pre-order availability of Rave CRM, a cutting-edge on-demand sales optimization solution geared toward helping independent sales professionals and small businesses sell more effectively. Today's announcement is timed to coincide with World Usability Day, a series of events designed to promote leadership in usability and design-a key distinction of Rave CRM.
"It's highly ironic that companies deploy CRM to get a better view into what their sales team is doing precisely because they are concerned about sales performance, and end up compounding the problem by deploying tools that hinder a sales person's productivity with tools that are difficult to use," said Paul Johnston, CEO and President of Entellium. "Our goal with Rave is to remaster CRM around delighting the sales rep by putting their success front and center in our design."
To build a superior sales productivity tool, Entellium sought feedback from hundreds of salespeople around the globe. The company asked these individuals what they liked and did not like about sales management products they had used in the past, including PC-based contact managers as well as CRM solutions from a wide variety of vendors, including enterprise and hosted applications. In addition, each was asked to describe his or her ideal solution for sales productivity.
"Based on feedback from hundreds of sales professionals, Rave CRM combines the best of PC-based tools and Internet-based solutions into an entirely new sales experience which presents information in a new and attractive visual way to help sales professionals be more effective," Johnston said. "Our design goal was to present in one screen the answer to the key question, How can I most profitably spend my time today?"
Built on Entellium's award-winning on-demand workflow engine, Rave is a "smart client" application that leverages the power of the PC to create a rich user experience, as well as powerful business intelligence and fast access to client information. At the same time, Rave offers all the benefits of a browser-based application, including fast deployment, Web-based data sharing, online reporting and real-time data back-up.
Rave CRM Product Experience
Goodbye boring business software. Rave CRM is a complete sales productivity solution that features a rich, visually immersive user interface powered by Sparkle(TM), Entellium's breakthrough UI platform. Rave's visual interface is a significant departure from today's limiting tab-based structure, replacing traditional tabs with a sleek, icon-driven layout. Rave incorporates features popularized in popular Internet applications, such as its exclusive zoom in-zoom out timeline views, the ability to "drag and drop" to create sales activities and palettes that float around the screen to display information where it is preferred. These features are wrapped in an application that sits on a PC but taps into the power of an on-demand data center for high performance access anytime and anywhere.
Spend time more profitably. Rave's workflow engine and Sparkle interface are the heart of key time-saving and sales effectiveness features, designed to make sales people more successful:
o Star Rankings. Users have an at-a-glance view into the contacts,
prospects and deals that are most important. Rave examines a number of
details about each record (the size of the deal, projected close date,
the importance of each contact, and so on), then uses an advanced
algorithm to calculate a star ranking for each. The choice of who to
call each day becomes much clearer, resulting more effective selling
and time management.
o Smart Filters(TM). Smart Filters give users total control over the
information they want to see faster than any alternative. With one
click, users can quickly analyze their information from multiple
different angles providing unparalleled flexibility. They can build
and save Smart Filters on the fly, so they can make more informed
decisions faster.
o Activity Maps(TM). A convenient display of a user's interaction and
activities with a contact, set against a visual backdrop of time
combined with innovative navigation features to zoom in and out of a
time line and use drag and drop motions to add new activities. "Seeing"
what is happening with a contact is the cornerstone of successful
execution. Today, sales reps rely heavily on tabular, grid-based views
of their CRM data -- views that do not provide an easy way to spot
trends, see anomalies, or connect different data points. This Visual
view of Activities provides instant visibility into the true
relationship with a contact.
o Activity Automator(TM). When it comes to everyday sales activities --
like sending emails, scheduling outbound calls, and running reports --
Rave does the work for you automatically. As a result, users spend
significantly less time on tedious administrative tasks. Sales reps
are free to focus on completing the most urgent activities and managers
can spend more time understanding sales trends and removing obstacles
to growth.
o RSS Automator(TM). Sales professionals get a jump on the competition
when they sound relevant to their prospects. Rave does the rep's sales
research for them, with built-in newsfeeds that stream headlines
related to each prospect directly onto the prospect or contacts screen.
Now reps can spend their time being relevant to their customers,
instead of endlessly scouring the web for news.
Built-in sales best practices improve performance. Rave bundles three proven sales processes, complete with unique sales stages and tasks, to help sales professionals qualify deals more accurately, complete discovery more thoroughly and shorten sales cycles. Plus, Rave makes it easy for power users to customize a process that's right for them.
Gain greater insight into your business. Because Rave makes it easy for users to log sales activities and capture more details about each deal, the tool offers sales executives powerful insight into:
o How effectively the sales organization is selling
o The marketing lead sources that result in the most closed business
o The most successful items in the product catalog
o Individual win ratios for each sales representative
o Activity levels for each sales rep
Take advantage of seamless offline working. Rave takes the on-demand industry to the next level because users no longer have to be online to be productive. Today, on-demand applications tether you to an Internet connection, even when you need to do something as simple as check a name, look up a phone number or write a note. With Rave's "smart client" architecture, users can work online and offline with no manual intervention because data is stored both locally and at Entellium's data center. Rave syncs up seamlessly when an Internet connection becomes available, updating all changes since the last sync. There is no additional charge for this seamless off-line access.
Get premium 24x7 support from CRM experts, free for each user. Nothing kills sales productivity like having to get up and ask a colleague or an IT expert for help. That's why Rave includes access to CRM experts 24x7 free for each rep. Just click the "Live Chat" icon to open a real-time instant message session, ask your questions, and get answers from a Rave product expert within minutes.
World Usability Day
Entellium is committed to research that increases the sales, service and marketing success of its users. This is why the company announced Rave CRM on World Usability Day, an initiative of the Usability Professionals Association.
"World Usability Day is the perfect day to announce Rave CRM because it combines more than 55,000 hours of usability research, and is built from the ground up to remove the roadblocks that impede sales success," Johnston said. "We listened to what salespeople needed to be more successful, and designed a cutting-edge solution around their requirements."
Entellium joins with the World Usability Professionals Association today to underscore the need for a united, coordinated effort to develop reliable, easy-to-use technology to serve people in all aspects of their lives. The technology and business sectors must work together to put people at the center of design, beginning with their needs and wants, and resulting in technology that benefits all. Toward that end, Entellium urges everyone to sign the Usability charter www.worldusabilityday.org/charter to help make that effort happen.
Availability & Pricing
Rave CRM is available on a subscription basis, at a list price of $400 per user, per year. Pre-orders for Rave CRM are now being accepted. Subscribers who sign up by December 4, 2006 will receive a 50% discount on their second year of service, a $200 value.
The product will be available for free trial to the public on RaveCRM.com beginning December 4, 2006.
About Entellium
Founded in 2000, Entellium is a global software company that develops Customer Relationship Management (CRM) software for small and midsize businesses and for enterprise departments. Entellium software helps sales teams balance the everyday needs of sales professionals with the reporting and forecasting needs of management. The company's products are consistently ranked among the most usable and affordable in the industry. Entellium's numerous awards and honors include: CRM Magazine's 2004, 2005 and 2006 Market Leader Awards for Sales Force Automation (SFA); Network Computing Lab's top award for usability, value and customer service; Network World's "Wireless Network Company to Watch" citation; and the Frost and Sullivan 2005 Customer Service Leadership award for outstanding service to customers. Entellium is headquartered in Seattle, WA, and maintains a global research and development office in Kuala Lumpur, Malaysia. For more information visit entellium.com/.
http://entellium.com
Source: Entellium
