Software provides complete view of enterprise activity.
Press Release Summary:
Web-based e-Synergy enterprise relationship management software provides employees, customers, and partners with real-time view of activity across entire organization. It allows for management of all organizational relationships by encompassing features and functionality of human resources management; catalog, product, and price management; customer relationship management; electronic workflow; document management; project management; financial management and portals into single application.
Original Press Release:
e-Synergy Unveiled In North America
- Exact Software of North America Introduces Web-Based Application that Features Front Office Functionality Across the Enterprise -
ANDOVER, MA - October 21, 2002 - Exact Software North America, a division of Exact Holding N.V., today announced the North American launch of e-Synergy, an enterprise relationship management solution that fully integrates the functionality of traditional front-office applications into one, providing employees, customers and partners with a real-time view of activity across an entire organization.
e-Synergy facilitates the one time recording of data in context and links that data to all the relevant people, products, customers, workflow and financial transactions. Because of e-Synergy's ability to align people, information and processes across the enterprise, users of e-Synergy can view the health of the entire value chain, help employees manage time more effectively and execute business processes more efficiently. And e-Synergy has a W3C compliant XML interface enabling robust integration with most legacy ERP systems.
Davis Controls Ltd., was an early user of e-Synergy and has already begun to reap the rewards. "For Davis Controls Ltd., discovering e-Synergy was like finding the missing link. It encompasses all the functionality we needed to work in a real-time, highly-organized fashion, without having to worry about the operational pains and hefty costs of integration," said Neil Montgomery, CEO and President of Davis Controls Ltd. "Because e-Synergy automatically brings together our CRM solution with our financial database and other back office databases, we have an unprecedented level of visibility into all of the processes that govern our business. Everyone from an administrative assistant to the CEO has access to the information they need to make informed business decisions."
e-Synergy allows for the real-time management of all organizational relationships by encompassing features and functionality of human resources management (e-HRM), catalog, product and price management (e-Logistics), customer relationship management (e-CRM), electronic workflow (e-Workflow), document management (e-Documents), project management (e-Project), financial management (e-Financials) and portals into a single Web-based application.
"e-Synergy is exactly what the industry has been trying to achieve through extensive and costly integrations between their front and back office operations," said Gary Chervitz, president of Progressive Business Solutions, an Exact Software North America Business Partner. "This solution eliminates the need to toggle between various applications and allows users to work in a single environment that addresses all of their business needs. We haven't seen any vendor achieve this functionality to date, Exact is truly ahead of the curve."
Bridging the Informational Gap Across an Organization
o In addition to offering traditional HRM features, e-HRM allows a company to maintain roles (jobs) and security levels related to employees and information. e-HRM is the basis for electronic business process management.
o e-Logistics takes care of a company's product, catalog and price management and enables users to share this information through an Intranet as well as the Internet.
o e-CRM centralizes access to customer information that is
traditionally spread across the complete ERP system. A business can integrate customers into its service, sales, product and financial organization to provide a true 360-degree overview of its customer base.
o e-Workflow, in addition to offering traditional request functions, ensures electronic management of all of an organization's internal and external business processes.
o e-Documents stores and manages all information and existing
artifacts centrally in one database. e-Documents is the basis for storing a company's data electronically.
o e-Project manages all of an organization's project related activities and views an organization's performance from a matrix point of view.
o e-Financials automates data collection at the transaction level
using the Internet or an Intranet. An organization can analyze its performance online from a consolidated level down to the transaction level with a few clicks of the mouse.
"Traditional ERP software packages typically only target 10 percent of the organization, resulting in scattered information and in many cases, inaccurate reporting practices," said Bert Groenewegen, president of Exact Software North America. "This has been the cause of many of the financial and organizational discrepancies in the industry, as of late. e-Synergy is designed to alleviate this lack of unity by involving 100 percent of the organization in various processes and tying together disparate information sources to provide real-time integrated visibility of everything from financials to human resources."
Pricing and Availability
e-Synergy pricing is tiered and on a named user basis. It is available in North America immediately.
About Exact Software North America
Exact Software North America offers innovative, fast and user-friendly manufacturing, distribution and financial solutions. Based on advanced technologies, these e-Business solutions provide a strong backbone for today's business environment. A division of Exact Holding N.V., a leading supplier of CRM, ERP, payroll and accounting solutions located in Delft, the Netherlands, Exact Software North America is comprised of the former Macola Software and Kewill ERP companies.
Exact Software North America's award-winning product line consists of e-Synergy, an entirely new solution that integrates traditional front-office functionality; and Macola ES, JobBOSS, MAX and Alliance/MFG - a group of innovative, highly adaptable back-office solutions designed to help organizations control inventory, process orders and plan material and resource usage. When combined, Exact Software North America's front- and back-office products provide a single end-to-end solution businesses can use today and well into the future.
Exact Holding N.V. is a publicly traded company with over 50 subsidiaries and 20 distributors in over 60 countries worldwide. It has customers in over 100 countries and can be placed among the leaders in its market segment.
Matt Keras
PAN Communications, Inc.
mkeras@pancomm.com
978/474-1900 TEL
978/474-1903 FAX
