Software optimizes telco call handling capabilities.
Press Release Summary:
SPOT VoiceXML/CCXML-based interpreter set v6.8 is suited for environments that handle hundreds to thousands of call channels. It allows SIP providers to deploy services architecture using VoIP-based technologies and meets SIP connect requirements for IP-PBXs. Conferencing, voicemail, outbound dialing, ASR/TTS, and calling card applications for SoftSPOT are included. It also integrates with Prosody X series media processing boards, TB640 boards, and Converged Services Platform.
Original Press Release:
Interact Incorporated Releases the Latest Version of Spot VoiceXML/CCXML Based Interpreter Set
Lincoln, Nebraska USA January 20th 2009 - Interact Incorporated, a software company renown for developing high performance communication solutions for enterprises and operators across the globe, today announced updates for both its VIP (Voice and Information Processing) Platform Software and its SPOT branded VoiceXML/CCXML based interpreter set with its latest release of software, V6.8.
With unparalleled agility and implicit redundancy, Interact's V6.8 version of SPOT - a high performance VoiceXML/CCXML based interpreter set - is single-handedly raising the standard of call flow resource interaction.
In conventional open based solutions, as voice applications become more complex or the number of call channels increase, traditional interpreters overloads the CPU. SPOT remedies this situation by using a unique architecture that virtually eliminates application load and memory penalties, thereby allowing applications to scale smoothly.
Developed for use in telco environments that handle hundreds to thousands of call channels, Interact's latest version of SPOT is one of the fastest commercially available VoiceXML/CCXML based interpreters. Standard testing for the platform-independent SPOT VoiceXML/CCXML based interpreter set begins at 1,000 channels per dual processor host. This is significantly higher than the majority of solutions on the market (at ~100 channels/host).
In today's evolving market, as SIP-based application servers begin to replace traditional PSTN-based services, Interact's latest version of SPOT VoiceXML/CCXML based interpreter allows SIP providers to deploy next-generation services architecture using VoIP-based technologies. "Using our own proprietary SIP stack has contributed significantly to having consistent functionality available for each of our hardware partner's SPOT integration." stated Greg Gissler, Founder, VP, CTO of Interact Incorporated. "Interact's V6.8 version of SPOT boasts a stronger, more robust SIP stack, which is now used for VoIP support on all integrations with SPOT V6.8, while at the same time supporting SS7, ISDN and CAS signaling." Version V6.8 of SPOT also has the capability to meet SIP connect requirements for IP-PBXs.
Upgrades to V6.8 of SPOT also include a more simplified installation along with five (5) professional conferencing, voicemail, outbound dialing, ASR/TTS and calling card applications available for use with SoftSPOT. While Interact's VIP platforms can operate standalone, the interpreter set also provides linear scalability with no limit to the number of channels that are supported in a distributed environment.
Version V6.8 of the SPOT VoiceXML/CCXML based interpreter set is available immediately for integration with:
Interact's own SoftSPOT, a pure software SIP-based VoIP IVR platform
Aculab's Prosody X series of Media Processing Boards
Dialogic's Converged Services Platform (CSP)
TelcoBridges' TB640 system boards and Tmedia family of products
Interact's Professional Services is ready and able to build custom solutions for any end user, or to assist our Partners and Resellers in creating their own solutions.
About Interact Incorporated
Interact Incorporated is an innovative software company dedicated to developing high performance communication solutions for enterprises and operators worldwide. Since our inception in 1981, it has been our goal to create customizable, open, and portable components and solutions that exceedingly surpass industry standards. With decades of experience and continued evolution, Interact is equipped to provide cutting-edge products and solutions to customers across the globe.
With a wide range of products and services, Interact can customize virtually any type of solution to meet our customers' every need. Whether it be our industry leading VoiceXML /CCXML based interpreter SPOT, our infinitely flexible real-time rating solution Invigorate, or our top of the line media platform VIP, the possibilities are endless at Interact Incorporated. At Interact Incorporated, "Yes, We Can!" Let us customize a solution for you!
Privately held Interact Incorporated is headquartered in Lincoln, Nebraska, with a Research and Development facility in Austin, Texas, as well as a regional sales office in Phoenix, Arizona.
For more information, please visit our website: www.iivip.com
Copyright ©2008, Interact Incorporated
