Software helps integrate IT processes within data centers.

Press Release Summary:

Opalis Integration Server v5.5 features customizable executive dashboard that gives CIOs and IT executives means of monitoring and measuring effectiveness of various IT processes. Web-based operator console offers options for attended and unattended automation and utilizes AJAX Web technology. Allowing management of multiple data centers from single point of control, software also includes multitenancy options for providers to manage multiple customers from single deployment.

Original Press Release:

Opalis Extends Lead in IT Process Automation with Major New Opalis Integration Server Release

New Release Enhances Customer Value with Improved Workflow and Integration Capabilities; Executive Dashboard Offers Unprecedented Business Value Views for CIOs

Opalis Software Inc., the market leader in IT process automation software, today announced the immediate availability of Opalis Integration Server version 5.5. The new release includes unique capabilities for integrating and orchestrating IT processes within the data centre, and features the market's first operator console that delivers end-to-end automation with options for attended or unattended execution of workflows. The new Opalis Integration Server solution will enable enterprises to more effectively manage IT infrastructure complexity, free up strategic resources, reduce human error, and lower IT operational costs.

"As the market leader in IT Process Automation, Opalis continues to give enterprises the ability to achieve greater IT efficiency and business agility through innovative IT process automation solutions," said Charles Crouchman, CTO of Opalis. "The new features of the Opalis Integration Server provide a new way of interacting with automated processes that is not available in any other solution on the market today. With this release, we deliver the most comprehensive automation solution to meet the needs of enterprises worldwide, ensuring decreased costs and increased productivity of IT, while enforcing compliant best practices aimed at improving performance and availability of all critical business applications."

New features of the Opalis Integration Server 5.5 include:

o New Executive Dashboard - The new Opalis Integration Server version 5.5 executive dashboard increases business perspective and operational metrics by giving CIOs and IT executives a robust means of monitoring and measuring the effectiveness of IT processes, including status of critical processes, SLA attainment, and return on investment. These highly customisable dashboards allow tailored configuration to users' needs and provides rich drill-down capabilities, tracking of ROI key performance indicators, and a customisable interface.

o Operator's Console - Opalis is the first vendor to offer comprehensive automation with both attended and unattended automation choices. This Web-based Operator's console leverages the AJAX Web technology and provides users with a single view for automation across the entire enterprise, allowing them to interact directly with running automation. Visibility of "what's running now" allows for quick health indications of the system for increased uptime and performance.

o Enhanced Management Capability - The new Opalis Integration Server release also includes expanded capabilities for managing the most complex data centre environments, including new capabilities for managing multiple data centres from a single point of control and new multi-tenancy options designed to enable service providers to manage multiple customers from a single deployment.

"The IT Process Automation market has seen tremendous technological gains for enterprises that want to reduce the complexity of managing IT and decrease operational costs, while increasing productivity," said Richard Ptak, principal of Ptak, Noel and Associates. "Opalis' latest integration server release is proof that their IT process automation technology extends today's capability boundaries, while further solidifying their status as a technical innovator and market leader in this industry."

Opalis delivers unique solutions that enable IT process automation inside and outside the data centre, across heterogeneous IT ecosystems.

The Opalis solutions are easily implemented and quickly return value.
Unlike traditional business services management, data centre automation, or IT service automation products from other vendors, Opalis employs a scalable 'enterprise services' architecture to automate processes and workflows for critical IT initiatives, such as virtualisation, provisioning, ITIL, disaster recovery, consolidation, and security.

Opalis is the leader in seamless integration with systems management tools from leading vendors including CA, EMC, Microsoft, IBM, VMware, BladeLogic, BMC Software, and HP Software, thereby providing the integration bridge that allows IT management to orchestrate intelligent automation throughout the data centre regardless of the complexity and silos in their IT infrastructure.

With Opalis, enterprises can quickly realise the benefits of IT process automation, driving down management costs and increasing productivity, while enforcing compliant best practices aimed at improving performance and availability of critical business applications.

About Opalis Software Inc.
Opalis Software Inc., founded in 1999 and headquartered in Toronto, Ontario, is the IT process automation market leader with some of the largest enterprise customers in the world, including Woolworth's, VMware, Toyota, Johnson & Johnson, British Telecom, Bank of New York, and Accenture. Opalis provides a comprehensive IT process automation solution to orchestrate, integrate, and automate IT processes for large and medium enterprises focused on improving service delivery and reducing costs. For more information on Opalis, please visit

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