Software facilitates manager-employee communications.
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Press Release Summary:
RedPrairie Workforce Management employee self-service application allows employees to confirm their work schedules, check hours worked, submit time off requests, and receive other job-related information with secure web portal interface. Employees can also access work schedules through WAP-enabled device such as mobile phone or PDA. When manager approves request for time off, employee is notified and software does not schedule employee for that time.
Original Press Release:
RedPrairie's Employee Self-Service Solution Improves Communication between Managers and Employees
Enhanced RedPrairie Workforce Management capabilities provide access to employee work schedules and other information through a web portal or WAP-enabled device
Milwaukee, WI - RedPrairie Corporation, a world leading consumer driven optimization company, announced today that they have created a next generation employee self-service application. This new browser-independent application will allow employers to more effectively communicate with their employees. As part of the RedPrairie Workforce Management solution, the enhanced employee self-service capability provides employees with the ability to confirm their work schedules, check hours worked, submit time off requests, and receive other job-related information with a secure, easy-to-use web portal interface. With this solution, employees can also access work schedules through a WAP-enabled (Wireless Application Protocol) device, such as a mobile phone or PDA.
According to Jon Lawrence, RedPrairie vice president product marketing, "The demands on managers today, particularly those in the retail industry, are significant because they receive requests and inquiries from many sources. By creating a user-friendly portal that is integrated with our workforce management scheduling application, we help improve both the efficiency and effectiveness of communication between managers and employees. No longer will managers have to answer potentially disruptive phone calls to confirm an employee's work schedule or worked hours. Instead, they stay focused on the customer and the employees become more self-sufficient."
The efficiencies extend beyond manager/employee communications. When a manager approves a request for time off, the employee is notified and the integrated workforce management application does not schedule the employee for that time. Moreover, a growing percentage of the available labor pool is using WAP-enabled devices as a popular method of communication. By enabling employees to access schedule information via a mobile phone, RedPrairie helps to redefine "self-service" in the industry.
"To optimize store performance, you need to optimize the activities of the local manager," says Lawrence. "This enhanced capability is one more way that we streamline efficiency and enable managers to be in the right place at the right time - helping both their customers and their company's bottom line."
The enhanced employee self-service capabilities are available in the current release of RedPrairie Workforce Management.
About RedPrairie Corporation
RedPrairie is a world leading consumer driven optimization company. Built on an advanced Service Oriented Architecture (SOA) developed over the past 15 years, the RedPrairie integrated suite of solutions offers on-demand capabilities to over 32,000 sites worldwide for many of the world's largest companies.
RedPrairie's E2e(TM) solutions synchronize people and products throughout the customer buying cycle to ensure goods reach the right place at the right time. At the point of sale, this means consumers have access to desired products and that the store is staffed with the right people to help them make their purchases. In the production cycle, it means suppliers and manufacturers time and synchronize shipments and production based on demand signals from the retailer. And in the back room of the store, it means having the least amount of inventory, solving the "last yard" problem of the retail supply chain.
With 20 global service sites and standard service methods that have been validated over the last 30 years, RedPrairie provides unparalleled service and support. For additional information, call 1.877.733.7724, or access www.RedPrairie.com.
