Software facilitates IT service management.

Press Release Summary:

Developed to meet needs of enterprise market, assyst 7 provides optimized web functionality, advanced workflow functionality, and integration capability. Program is Unicode compliant, can be delivered in any language, and supports complex multi-language installations. Java-based assystConnect EAI tool facilitates seamless integration of assyst with other enterprise applications such as network, HR, and financial systems.

Original Press Release:

Axios Launches Next Generation of Enterprise Solution

HERNDON, Virginia, May 2 -- Leading Help Desk and IT Service Management (ITSM) solutions vendor, Axios Systems (, has launched the next generation of its award-winning ITSM solution, assyst.

assyst 7 includes a host of new features aimed at improving the functionality and usability of its integrated solution suite, including enhanced web functionality, unrivalled international language support, advanced workflow functionality and improved integration capability.

assyst 7 has been developed to meet the demands of today's enterprise market. As with previous releases, customer feedback has again been a driving force behind the solution enhancements. "A large proportion of the improvements are the result of customer comments and suggestions," said Gary Stalker, Head of Product Development at Axios Systems. "This reinforces our commitment to addressing customers' evolving needs and market demands."

Supporting the international market, assyst 7 has unrivalled language support. With the ability to be delivered in any language, the solution is Unicode compliant and can support complex multi-language installations.

In addition, enterprise organizations will benefit from assystConnect - a Java based Enterprise Application Integration (EAI) tool available with the software release. assystConnect facilitates seamless integration of assyst with other enterprise applications such as network, HR and financial systems.

"assyst 7 is an important evolutionary step for the assyst solution which continues to gain traction worldwide," said Mr Stalker.

Best Practice continues to be at the core of the company's solutions.
assyst was designed from inception around the IT Infrastructure Library (ITIL) framework - internationally accepted guidelines for Best Practice in IT Service Management. Furthermore, Axios Systems was also the first organization in the world to achieve BS 15000 Accreditation, now known as ISO 20000 - the International standard for ITSM.

About Axios Systems
Axios Systems ( is a leading provider of Best Practice-based IT Service Management solutions.

Our customer-centric approach combined with our award-winning solutions, ensure customers worldwide can align their Service and Support organizations with the overall business goals.

Axios is headquartered in the UK, with offices across the Americas, Europe and Asia Pacific.

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