Software expands speech capabilities for e-business.
Press Release Summary:
WebSphere® Voice Application Access (WVAA) v5 consists of voice portal platform built on WebSphere Portal and VoiceXML technology. It supports VoiceXML v2.0 using WebSphere Voice Response for AIX® VoiceXML v2.0 browser. Solutions built on WVAA enable users to access business applications and data via telephone or cell phone. With WVAA v5, developers can re-use existing code, business logic, and infrastructure to build VoiceXML applications.
Original Press Release:
IBM WebSphere Voice Application Access V5 with VoiceXML 2.0 Support Expands Speech Enablement Possibilities for E-Business Environments
Overview
WebSphere® Voice Application Access (WVAA) V5 is a voice portal platform built on WebSphere Portal and VoiceXML technology. WVAA V5 supports VoiceXML 2.0 using the WebSphere Voice Response for AIX® VoiceXML 2.0 browser. Solutions built on WVAA enable users to access a wide range of business applications and data virtually anywhere at any time by using a standard telephone or cell phone and their voice.
WVAA V5 leverages WebSphere Portal technology. For the user, it takes advantage of the personalization features so that their voice portal can be tailored to fit their needs. For the administrator, it provides a consistent framework for administering users and extending the same portal security features for authentication/authorization across multiple channels. For the developer, WVAA V5 leverages the same programming model as WebSphere Portal (Eclipse-based) to build applications using VoiceXML technology.
With WVAA V5, developers can re-use existing code, business logic, and infrastructure and enhance the development process to build VoiceXML applications. Discounted pricing is available for existing WebSphere Portal customers.
The expanded features in WVAA V5 can help:
· Increase productivity using personal productivity tools.
· Reduce total cost of ownership by re-using existing infrastructure investments in WebSphere middleware and third-party speech technology.
· Improve customer satisfaction by taking advantage of the latest IBM text to speech (TTS) technology.
· Enhance the VoiceXML development experience by taking advantage of new graphical interface tools.
· Empower your workforce by providing voice access to the right information when needed.
Key prerequisites
· Passport Advantage® Agreement.
· A single-byte character set (SBCS) operating system.
· WebSphere Voice Response for AIX with VoiceXML 2.0 support, or other interactive voice response platforms approved by IBM and compatible with VoiceXML 2.0. Contact your local IBM representative for more information.
Planned availability date
· May 7, 2004: Electronic software delivery
· May 28, 2004: Media and documentation
At a glance
WebSphere Voice Application Access (WVAA) V5 enhances the way you conduct business. With WVAA V5, you can use a telephone the way you would use the Web or wireless interfaces to access information. WVAA V5 can:
· Generate value for mobile users who require an efficient way to interact
· Help improve the efficiency of mobile workers by enabling voice access to productivity tools (e-mail, calendar, address book, and reminder), enterprise applications, or Web content
· Support interoperability with existing WebSphere infrastructure including WebSphere Portal and WebSphere Everyplace(TM) Access
· Maximize your investment in speech technology through continued support of open standards like VoiceXML 2.0 specification
