Software delivers Siebel CRM OnDemand to mobile workforce.

Antenna Software Inc. Jul 19, 2005

Press Release Summary:

Able to provide 100% secure access to CRM data from anywhere at anytime to mobile device, Antenna A3 SmartClient for Siebel CRM OnDemand combines device-side, always-on smart client with on-demand mobile services platform and Any2Any Control Center. It is built using Antenna A3 Studio mobile development environment and provides system administrators with single point of control for entire wireless implementation, centralized user, and device management.

Original Press Release:

Antenna Software Announces A3 Smartclient For Siebel CRM Ondemand

Antenna A3 Mobile Application Provides Real-Time Mobility and Guaranteed Access to Siebel Users in Simple to Deploy, Easy-to-Use Solution for Business Impact

Jersey City, New Jersey, July 7, 2005 - Antenna Software, Inc., a leading provider of wireless software solutions for the mobile enterprise, announced availability of the Antenna A3 SmartClient for Siebel CRM OnDemand. The product also recently successfully completed the rigorous Siebel Validation Program to assure the highest levels of integration possible. The Antenna A3 solution combines a device-side, always-on smart client with Antenna's unique on-demand mobile services platform, the Any2Any Control Center, extending the power and functionality of Siebel CRM OnDemand to the mobile workforce. It provides guaranteed 100 percent secure access to CRM data (even without wireless coverage) from anywhere at anytime to any popular mobile device.

"Antenna's A3 SmartClient solves critical business challenges for field sales teams - full mobility, guaranteed access, and ease of use. As a key member of our Alliance Partner Program, Siebel has been working closely with Antenna to deliver the superior functionality and usability that help today's mobile salespeople deliver true business impact," said Bruce Cleveland, Senior Vice President and General Manager, Siebel CRM OnDemand/SMB division. "Through the Siebel validation process, we can ensure the integration required to empower performance driven organizations to sell smarter and experience higher levels of customer satisfaction by delivering their Siebel CRM OnDemand information to the people who need it, when they need it."

By combining the extensive functionality and ease-of-use of Siebel CRM OnDemand, with the rich mobile services of Antenna A3, field sales teams have real-time delivery and management of critical account data. They can now stay mobile and productive, while having complete visibility and control over the entire sales process. Built using Antenna's revolutionary mobile development environment-Antenna A3 Studio-Antenna A3 SmartClient allows organizations to take advantage of an intuitive interface optimized for a variety of today's leading wireless devices and supports any network carrier according to user preference, geography, budget, and coverage requirements.

"Working with Siebel Systems as a long-time partner, and becoming validated, has been a tremendous benefit to Antenna. The combination of our real-time, hosted mobility solution with Siebel's award-winning hosted CRM solution now offers industry leading best practices and superior technology in a way that's very compelling," said Jim Hemmer, President and CEO, Antenna Software. "Both Antenna and Siebel are focused on delivering powerful business results to the customer and working with the CRM OnDemand Alliance Program has really helped us jointly deliver a highly-valued solution to customers."

Antenna A3 SmartClient for Siebel CRM OnDemand offers real-time access to key Siebel application functional areas including Accounts, Contacts, Opportunities, Tasks and Activities, Leads and more. Additional Antenna on demand services provide significant functionality above and beyond the base product including seven levels of message escalation (IVR, Paging, SMS, etc.) to guarantee critical message delivery and optimized scheduling, dispatching, and routing.

System administrators now have a single point of control for their entire wireless implementation, centralized user and device management and lower implementation and support costs. Most importantly, because Antenna A3 is also an on-demand solution, there is minimal disruption to the existing networking infrastructure, and requires minimal management resources to deploy and maintain.

About Antenna Software

Antenna Software is the largest, privately held mobile enterprise software solutions provider in North America with thousands of users worldwide. Headquartered in Jersey City, New Jersey, Antenna's products provide proven, powerful mobile solutions, which integrate enterprise-class business applications with global wireless network communications and management capabilities. Antenna supports a growing client base of leading service organizations throughout the world. Key customers include Pitney Bowes, L-3 Communications Security and Detection Systems, Siemens, Verizon, and Fujitsu.

About Siebel CRM OnDemand

Siebel CRM OnDemand is a hosted CRM offering delivered over the Web and accessible from an Internet browser at a fixed price per user per month. Customers can deploy Siebel CRM OnDemand quickly, easily, and affordably without any up-front IT investments. Hosted by IBM, Siebel CRM OnDemand delivers complete sales, marketing, and service functionality; built-in customer analytics; virtual call center technology; embedded best practices; and world-class hosting services and support. Siebel CRM OnDemand is now available for purchase. For more information, visit www.crmondemand.com.

Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and firm names mentioned are the property of their respective owners and are mentioned for identification purposes only.