Software automates change management processes.
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Press Release Summary:
LANDesk® Process Manager v3.0 helps organizations define and follow processes for software distribution, OS imaging, configuration management, security and patch management, and vulnerability scanning and remediation. Process templates help automate time intensive processes such as new operating system deployment, while dynamic forms and web services integration enables better change management. Product also includes interactive process support for mobile devices.
Original Press Release:
LANDesk Process Manager 3.0 Transforms IT Management Processes Into Strategic Business Value Drivers
Robust solution extends process management to mobile devices; new process templates help organizations automate time intensive processes such as new operating system deployment; dynamic forms and enhanced Web services integration enables better change management
SALT LAKE CITY, Oct. 10 // -- LANDesk, a leading provider of integrated systems, security and process management solutions, today introduced LANDesk® Process Manager 3.0. This next-generation process management solution extends LANDesk's leadership position and delivers on the company's strategic vision to enable IT organizations to demonstrate significantly increased business value.
"LANDesk is the only vendor in the market with the ability to offer such a unique combination of solutions that define and automate business and change management processes for any organization," said Dave R. Taylor, vice president of worldwide marketing for LANDesk. "Our customers have come to us requesting more than just another toolset for patch management or software distribution. They want us to help them define processes around their key pain points and needs, and then automate the approvals, execute the functions and tasks, and provide reports for compliance and regulatory requirements."
According to a recent Gartner research paper, "The need for consistency and measurability in the development and delivery of IT services, perhaps globally, across multiple lines of business and with various external partners will drive many organizations to identify and standardize change management practices enterprisewide." (Business Needs Will Force a Refresh of IT Change Management Policies, Aug. 2, 2006, Kris Brittain, Gartner, Inc.)
To meet this need, new process templates in LANDesk Process Manager 3.0 help organizations define and follow processes for software distribution, operating system imaging, configuration management, security and patch management, vulnerability scanning and remediation, server management, software license monitoring, asset and inventory management, and endpoint security management.
Additional new capabilities in LANDesk Process Manager 3.0 include interactive process support for mobile devices including Blackberry® and smart phones, and numerous new process templates to more effectively manage change -- including time intensive projects like new operating system deployment such as the upcoming Windows Vista(TM). The new solution also includes dynamic forms for streamlined approvals and more automated process completion as well as tighter integration to standards-based Web services.
The Company said that LANDesk Process Manager 3.0 tightly integrates with other LANDesk solutions including LANDesk® Management Suite, LANDesk® Security Suite and the recently announced LANDesk® Service Desk. This integration offers IT organizations unmatched capabilities that more fully automate specific security processes such as patch management, as well as log and document approvals and actions taken to comply with regulations, change management policies and best practices such as ITIL.
Other new capabilities include:
o Process integration with LANDesk Service Desk to support incident,
problem and change management
o Time-to-complete and history reporting to help meet compliance and
audit requirements
o New process actions for enhanced management of security and patch
processes
o Enhanced import/export of process workflows allows for sharing of
processes
"Throughout our pilot of LANDesk Process Manager 3.0, we have seen significant benefit from being able to outline the actions, approval and reporting steps needed for a number of our most repeated business processes," said Herschel Gay, certified LANDesk administrator for Atlanta Public Schools. "We are able to do all of this without the need for intensive development resources because the process designer and process management engine are tightly integrated into our LANDesk Solutions. This then enhances our ability to meet ongoing compliance requirements and regulatory measures."
Pricing and Availability
LANDesk® Process Manager 3.0 is immediately available through LANDesk® Expert Solution Providers (ESPs). Pricing begins at a manufacturer's suggested retail price (MSRP) of $35,000 (USD) for any organization under 1,000 employees, increasing to an MSRP of $190,000 (USD) for any enterprise with more than 10,000 employees. This pricing includes limited initial professional services to help customers get started developing and building processes.
About LANDesk
LANDesk, a wholly owned subsidiary of Avocent (NASDAQ:AVCT), is a leading provider of systems, security, and process management solutions for desktops, servers and mobile devices across the enterprise. LANDesk enables thousands of organizations to easily deploy and use end-to-end management solutions. LANDesk is headquartered in Salt Lake City, Utah, with offices located in the Americas, Europe and Asia, and can be found on the Web at www.landesk.com/, or by calling 1-800-982-2130.
About Avocent Corporation
Avocent Corporation is a leading supplier of connectivity solutions for enterprise data centers, branch offices, and small to medium size businesses worldwide. Branded and OEM products include remote and local access solutions for switching, serial console, power extension, intelligent platform management interface (IPMI), mobile and video display management solutions. Through the acquisition of LANDesk, the Company also is a leading provider of systems, security, and process management solutions for desktops, servers and mobile devices across the enterprise. Additional information is available at: www.avocent.com.
Source: LANDesk
CONTACT:
Dan Cook
+1-801-208-1569
dan.cook@landesk.com
Web site: http://www.landesk.com/
http://www.avocent.com/
More information about LANDesk® Process Manager 3.0 can be found at http://landesk.com/Products/BPM/.
More information on this and other news releases can be found at http://landesk.com/Corporate/PressRoom/PressReleases/Index.aspx
