Software-as-a-Service monitors Microsoft Exchange.
Share:
Press Release Summary:
Available as component of OneStop Services, ViewXchange v3.0 consists of customer-facing web portal integrating real-time visualization, monitoring, reporting, and trouble ticketing for Microsoft Exchange 2003 and 2007 managed solutions. Service provides IT staff at Azaleos Network Operation Centers with reports on Exchange health, e-mail traffic, message hygiene, archiving, and mobility statistics. In NOC, personnel can troubleshoot and repair Exchange issues.
Original Press Release:
Azaleos Delivers On-Demand Microsoft Exchange Reporting and Visualization
ViewXchange Software-as-a-Service integrates real-time monitoring, reporting, and trouble ticketing for Exchange 2003 and 2007
REDMOND, Wash., June 4 /-- Azaleos Corporation (http://www.azaleos.com/), leading provider of managed, turnkey e-mail solutions for highly available Microsoft Exchange e-mail, today launched a self-service, customer-facing web portal integrating real-time monitoring, reporting, and trouble ticketing for Microsoft Exchange 2003 and 2007 managed solutions.
ViewXchange is a software-as-a-service component of Azaleos' OneStop Services for monitoring and managing Microsoft server infrastructure deployed on customer premises. With the new version, Azaleos ViewXchange offers the industry's most advanced visualization and reporting system to customers running Microsoft Exchange.
The newly updated Azaleos ViewXchange version 3.0 includes:
-- ViewXchange Reporting -- Monthly "E-mail as a Utility" Reports of Microsoft Exchange health
-- ViewXchange Visualization -- Real-time Exchange, Active Directory, System and Storage analysis
-- ViewXchange Ticketing -- Integrated Exchange management trouble ticketing capabilities
The new ViewXchange services, accessible by web browsers, are immediately available to customers from the Azaleos support portal and leverage new Microsoft .NET Framework 3.0 XAML Browser application technologies to deliver state-of-the-art graphical visualization of IT systems.
"By combining on-premise deployment of Microsoft Exchange with a managed software-as-a-service support portal, Azaleos is the first to combine a hybrid approach to Exchange with management, reporting, and visualization from the cloud," said Michael Osterman, Analyst, Osterman Research. "Customer self- service portals integrated into managed services can free IT departments form much of the complexity of managing Exchange while maintaining the security and integrity provided by an on-premise appliance deployment."
Augmented by Azaleos OneStop Services, OneServer appliances provide the most cost effective way for organizations of all sizes to rapidly migrate to Exchange Server 2007, while also ensuring a highly available, managed e-mail infrastructure.
OneStop Services
OneStop Services provide a suite of fully managed remote services that ensure optimal health and hygiene for every OneServer appliance running inside a customer's datacenter. OneStop Services deliver 24x7 Microsoft Exchange coverage, and integrate capabilities including:
ViewXchange(TM) -- a visualization and reporting system for Exchange that works with the Azaleos real-time monitoring system to deliver e-mail appliance health and hygiene information to Azaleos Network Operations Centers (NOC). In the NOC, Azaleos personnel troubleshoot and repair Exchange issues seven days a week, 24 hours a day. ViewXchange provides IT staff with reports on Exchange health, e-mail traffic (both incoming and outgoing), message hygiene (including SPAM and virus activity), archiving, and mobility statistics.
SecureXchange(TM) -- a remote command-and-control system that enables logged, auditable, repeatable, scripted remote command execution. SecureXchange helps Azaleos staff to troubleshoot and repair issues in the Exchange environment without requiring companies to provide an insecure Virtual Private Network connection. SecureXchange bases its audit and change control mechanism on techniques defined by the Microsoft Operations Framework (MOF) or the Information Technology Infrastructure Library (ITIL), and helps organizations map their business processes to a framework of best practices, facilitating the delivery of high quality IT services.
ArchiveXchange(TM) -- a complete solution for archiving e-mail for storage management. ArchiveXchange improves Exchange performance, reduces Exchange backup and recovery times, and eliminates much of the need for Exchange-based quota management. ArchiveXchange helps IT contain the rapid growth of e-mail by removing content from the Exchange server, indexing and storing it in searchable folders for later retrieval by users accessing mail via Outlook, Web browsers, or mobile devices. ArchiveXchange also eliminates the need for IT to purchase costly archiving tools or services and to learn new skills for archiving Exchange content.
For more details on OneServer and OneStop Services and for pricing and packaging information, please visit http://www.azaleos.com/.
About Azaleos
Azaleos provides the only enterprise-class managed messaging solutions that combine a Microsoft(R) Exchange 2003 or Exchange 2007 appliance with 24x7 remote management and maintenance, ensuring high reliability, availability, and performance for our customers' Exchange environments.
The Azaleos OneServer appliance and OneStop Services offer unmatched uptime, proactive monitoring by Exchange experts, patch management, system fixes, and reporting. With Azaleos, the Exchange environment remains in the customer's network and messaging just works, enabling IT staff to focus on new initiatives that help grow the business. A standardized, scalable solution, Azaleos managed e-mail appliances can be installed and running in less than a day.
Redmond, WA-based Azaleos Corporation, founded by Exchange experts in 2004, is led by senior executives from leading technology companies such as Microsoft, IBM, and Lotus. Azaleos is a Microsoft Gold Certified partner and serves a broad range of customers, including K2 Sports, Zumiez, Coinstar, Clark Nuber, Golf Savings Bank, Compass Health, and Chiquita Brands.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
