Softphone and Chat Client enables seamless telecommuting.
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Press Release Summary:
Bundled with Plantronics headset, PBXtra Softphone lets telecommuters use desktops and laptops to connect to office phone system with VoIP and 4-digit dialing. Interface has phone keypad and buttons for actions such as hold and call transfers. Product also offers 10-party conferencing and secure enterprise chat. Combined with PBXtra Call Center Edition, PBXtra Softphone helps small businesses deploy distributed call center from field of disparate agents.
Original Press Release:
Fonality Expands Small Business Mobility Suite with $49 Softphone
Increases Lead in Affordable Mobile Worker and Distributed Call Center Markets
LOS ANGELES, Dec. 19 /-- Fonality, the leader in affordable IP-PBX systems for small businesses, today announced its PBXtra Softphone, a new feature-rich softphone and chat client priced at $49, which includes a bundled Plantronics headset. PBXtra Softphone extends Fonality's powerful suite of mobility features, which currently includes seamless telecommuting, free 4-digit dialing from anywhere in the world and affordable deployment of distributed call centers.
"We've been using PBXtra at our headquarters and in our call center for over a year and have realized huge productivity gains and cost savings," said Carlos Alvarez, IT director for WestGroup Research based in Phoenix. "PBXtra Softphone will provide an even stronger ROI."
PBXtra's suite of mobility features allows small businesses to easily connect their headquarters with disparate branch and home offices. This allows local workers, telecommuters and mobile workers to all seamlessly communicate via free 4-digit dialing on the same phone system. Remote users enjoy features such as least-cost routing, unified messaging, caller ID and teleconferencing as if they are in the office. Call forwarding and follow-me services allow calls to be redirected to extensions, pagers, cell phones or other remote phone numbers.
PBXtra Softphone allows telecommuters to use their desktops and laptops as regular extensions of the office phone system. Call quality is equal to or better than a traditional phone. When traveling or working remotely, users connect back to the office with free VoIP, saving business owners money. PBXtra Softphone also includes ten-party conferencing and secure enterprise chat. The intuitive interface features a familiar phone keypad, and buttons for actions such as hold and call transfers.
When combined with PBXtra Call Center Edition, PBXtra Softphone provides small businesses with the most cost-effective way to deploy a distributed call center from a field of disparate agents. Prices for PBX Call Center Edition server start at less than $2,000, which includes the server and an unlimited extension license. PBXtra Call Center Edition with PBXtra Softphone delivers huge cost savings compared to traditional call center offerings and increases customer satisfaction by connecting callers to the best contact who can help them buy a product or solve a problem, wherever that contact is, potentially on a 24/7 basis.
"Finally small businesses have a way to connect a distributed workforce without breaking the bank," said Chris Lyman, Fonality's founder and CEO. "Today's small businesses are embracing telecommuters as a cost-saving and productivity-enhancing segment of their workforce. PBXtra, and in particular our PBXtra Softphone, lets them leverage existing IT infrastructure, such as laptops and home routers, to gain enterprise telephony functionality at a ridiculously low price."
PBXtra and PBXtra Softphone are available from Fonality or through a Fonality reseller. PBXtra Softphone costs $49 and includes a Plantronics headset. Pricing starts at $995 for PBXtra Standard Edition server with unlimited licenses, $2,935 with ten phones. For more information about PBXtra Standard and Call Center Editions, PBXtra Softphone or becoming a Fonality reseller, visit www.fonality.com.
About Fonality
Fonality is the leading provider of affordable IP-PBX systems for small businesses. PBXtra Standard Edition delivers all the advanced features of an enterprise-class phone system at an affordable price, and is so easy to use that it eliminates expensive phone support and configuration costs. PBXtra Call Center Edition provides call center functionality in addition to the PBX functionality found in Standard Edition. PBXtra is deployed to thousands of business users in the U.S. and other countries. Fonality's products are available direct and through a network of more than 700 resellers.
CONTACT: Susan Spencer, Spencer Communications, +1-310-543-9121, susan@spencercomm.biz, for Fonality
