Sheetz Implementation of RedPrairie Execution Management across 365 Stores Enables Customer Service Improvement
Share:
Solution provides store, field and corporate management with ability to streamline and prioritize tasks and responsibilities
MILWAUKEE, Wis. - RedPrairie Corporation, a productivity solutions provider, announced today that Sheetz, a convenience store chain based in Altoona, Pa., has experienced significant benefits from implementing RedPrairie's Execution Management solution at its more than 365 stores. Sheetz now has a 'one source' tool to send all actionable communications to the right stores at the appropriate time, with the added ability to escalate issues to corporate management.
"With Execution Management, our original intent was to provide our store management team with targeted operations based communications," says Jim Wenner, Sheetz VP of Information Technology. "Now, the solution has been adopted by all departments to improve our communication and execution at store level."
"RedPrairie's solution has helped our managers to better prioritize and delegate responsibilities, giving them more time to focus on driving sales and improving customer service. In addition to improving execution at the store level, it allows corporate to track completion compliance and manage the exceptions, which is critical when there is a product recall," says Steve Winegardner, Sheetz Programming Services Manager. "We hope to use the system in the future to help determine and direct best practices among store employees - and improve workforce efficiency across the board."
"RedPrairie congratulates Sheetz on improving their communication process and productivity with our Execution Management solution," says RedPrairie CEO Mike Mayoras. "We continue and aim to improve 'one stop' management of store execution across all retail segments."
About Sheetz
Sheetz is a family owned convenience store chain based in Altoona, Pennsylvania. For more than 50 years, our mission at Sheetz has been to meet the needs of customers on the go. Of course, things have changed over those 50+ years. Life is faster and busier, and customers expect us to be there when they need us most. One thing that hasn't changed over the years is our commitment to our customers, our employees and the communities in which we operate. Visit us online at www.Sheetz.com.
ABOUT REDPRAIRIE
RedPrairie delivers productivity solutions to help companies around the world in three categories - workforce, inventory and transportation. RedPrairie provides these solutions to manufacturers, distributors and retailers looking to support business strategies that increase revenue, reduce costs and create competitive advantage.
With over 20 global offices and solutions that are installed at more than 34,000 customer sites in over 40 countries, companies trust RedPrairie workforce, inventory and transportation solutions to deliver an increase in productivity - with the flexibility to adapt as business needs change.
At RedPrairie, we understand today's operational demands and we're committed to delivering solutions that work. We're committed to delivering solutions for the real world.
For additional information, call 1.877.733.7724, or visit RedPrairie.com.
RedPrairie
PUBLIC RELATIONS CONTACTS:
NORTH AMERICA
Kari Janavitz
+1 262 317 2526
Kari.Janavitz@RedPrairie.com
UK
Emma Easterbrook
+44 1435 873 080
Emma@FieldworksMarketing.co.uk
NORDICS, MIDDLE EAST, AND AFRICA
Patrick Qureshi
+45 3263 0021
Patrick.Qureshi@RedPrairie.com
MAINLAND EUROPE
Luc Zanders
+31 40 2302532
Luc.Zanders@RedPrairie.com
ASIA PACIFIC
Fauziah Osman
+65 6521 9554
Fauziah.Osman@RedPrairie.com
RedPrairie.com
20700 Swenson Drive
Waukesha, WI 53186 USA
Tel: 262.317.2000
Fax: 262.317.2001
Offices
Americas
Waukesha, WI USA
Alpharetta, GA USA
Charlotte, NC USA
Denver, CO USA
Eden Prairie, MN USA
Pittsburgh, PA USA
Cary, NC USA
Asia-Pacific
Singapore
Sydney, Australia
Melbourne, Australia
Shanghai, China
Bangalore, India
Mumbai, India
Europe, Middle East, Africa
Stokenchurch, UK
Ninove, Belgium
Copenhagen, Denmark
Paris, France
Eindhoven, The Netherlands
York, UK
