Services provide paper and electronic records management.
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Press Release Summary:
Hosted Archive Management Services help companies ensure that enterprise-wide information management procedures and policies are consistent and compliant with regulatory requirements. They offer assessment and direction on issues related to data archiving, data discovery, incidence management, and information lifecycle management. All files are available 24/7 via secure, web-based ASP service, providing controlled information access.
Original Press Release:
Xiotech's New Archive Management Services Provide Sustainable and Effective Paper and Electronic Records Management
Hosted Service Helps Organizations Achieve Compliance and Minimize Risk Through Assessment and Implementation of Appropriate Data Retention Policies
EDEN PRAIRIE, Minn., Aug. 14 /- Xiotech(R) Corporation today announced Archive Management Services, a new offering designed to help organizations manage their archived information more effectively. Leveraging Xiotech's Business Consulting Group, the hosted service gives organizations easier, but controlled, access to archived paper and electronic documents. It also helps companies ensure that enterprise-wide information management procedures and policies are consistent and compliant with any regulatory requirements, and structured to meet an organization's unique requirements.
The Make-A-Wish Foundation of Minnesota is an Archive Management Services pilot customer that is using the offering to provider easier and more secure access to information on the 2,500 wishes the organization has granted to seriously ill children over the last 25 years. "We needed a more manageable and secure way to store and access our archived files," said Tom McKinney, the foundation's executive director. "On the one hand, we wanted to make sure the often personal information that we were storing remained secure. But also, there is a rich history of experiences and stories in those files that we wanted to be able to tap into, and we wanted a better approach than searching dozens of boxes."
The foundation shipped the boxes to Xiotech, and in less than a month the Xiotech team had scanned all of the files and helped the organization develop consistent procedures to determine what data to keep, and for how long, while implementing the necessary security measures. "We now have secure 24x7 Web access to important information that was previously unavailable," McKinney said.
According to research firm Gartner, Inc., organizations have used records-management policies and procedures for physical documents for decades, such as file folders and boxes of papers. The explosion of digitally based documents from emails, instant messages, and even stored voice mails is straining organizations' ability to produce the relevant and necessary documents for regulatory and administrative compliance or litigation. When documents aren't produced in a timely manner, investigators often can't distinguish between disorganization and genuine wrongdoing. As a result, courts have come down hard with sanctions and negative inferences, and have even forced organizations to open their systems to opposing parties for "fishing expeditions." ("Findings: Meeting E-Discovery Requirements," July 12, 2006, John Bace).
Archive Management Services leverage Xiotech's Business Consulting Group for assessment and direction on issues related to data archiving, data discovery, incidence management and information lifecycle management. In addition, the company draws upon the resources of Daticon, a company recently acquired by Xiotech, which has more than 10 years of experience in electronic data discovery (EDD), paper conversion, imaging, optical character recognition (OCR), coding services, online hosting and review services.
Specifically, Archive Management Services provide customers with:
-- Policy Assessment: Xiotech's Business Consulting Group provides an assessment of a customer's existing data management procedures and then works with the customer to achieve well-documented and appropriate information assessment policies that are consistent with the objectives and risk factors of the organization and other regulatory bodies.
-- Data Collection: The Xiotech team collects an organization's paper and electronic files and prepares them for indexing. Paper files are scanned using Daticon's scanning suite. Tape archives are restored if necessary, and then transferred to disk. The team then indexes files to capture valuable information in common data formats. The basic service level features metadata indexing and extraction. An advanced service level features full-text data conversion and extraction. All data is then stored on a Xiotech's Magnitude 3D(R)storage area network (SAN) system.
-- Data Analysis: The service allows organizations to analyze archived data as needed, providing visibility into the volume, type, age, value and potential liability of all documents.
-- Document Access: All files are available 24x7 via a secure, Web-based ASP service, providing convenient, fast, yet controlled information access.
-- Audit & Adherence: The service then provides clear documentation of all workflows, to ensure consistent adherence to policies across the organization, and that all files have not been altered or deleted.
"Many organizations lack processes to effectively manage large volumes of paper documentation along with mounting electronic files," said Mike Lehoux, vice president of Technology Marketing for Daticon, a Xiotech Company. "With Archive Management Services, we're able to combine Xiotech's storage expertise with Daticon's data collection and conversion experience to provide customers with a safe, secure and cost-effective archive management solution that meets their specific archival needs."
Archive Management Services pricing captures all of the costs of gathering, indexing and archiving data into a per-gigabyte monthly fee so customers can accurately budget for a project. Customers sign a three- to seven-year contract at either the basic or advanced service level, with optional business consulting fees at an additional cost.
About Xiotech
Xiotech(R) is a leading provider of data storage and data discovery solutions. Xiotech's easy-to-use and highly resilient storage management solutions include Magnitude 3D(R) 3000s and Magnitude 3D 3000e storage systems and TimeScale(TM) replication appliances. In addition, Xiotech and its subsidiary Daticon, LLC, provide document review and management services for law firms, corporations, and government agencies involved in complex litigations, mergers, or compliance matters. Xiotech is based in Eden Prairie, Minn. For more information, visit www.xiotech.com/ , email info@xiotech.com or call toll free 1.866.472.6764.
Xiotech, Magnitude, Magnitude 3D, REDI Software, TimeScale, DataScale and GEORAID are trademarks or registered trademarks of Xiotech Corporation. Daticon is a registered trademark of Daticon, LLC. All other trademarks or service marks are the property of their respective owners.
Web site: www.xiotech.com/
